The company live up to its core values! - Anonymous employee TaskUs Employee Review

5.0
May 16, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a place where being ridiculous is encouraged, people first and would want you to have work-life balance!

Cons

Some of the management peeps lack empathy and changes are cascaded only once implemented.

Explore other reviews about TaskUs

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Team and Great Culture. Start-up DNA - Frontline first, Execution Excellence, Continuous Learning.

Cons

No Cons to note here.

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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