Pros
Personally, I loved the culture and attitude that was sold to me initially at this company. They were open about opportunities to move up, and I seized every chance I could. At first, I had an open forum to structure my goals for leadership, and my colleagues and direct supervisor all pitched in to assist me (and others) to develop myself in the role of team lead. This also gave me the capability to show my employees the potential they could have in growth and development for themselves. It was so wonderful.
Cons
Unfortunately, the longer that you stay at the company, the more you see the lack of structure in higher leadership. This isn't helped by the deaf ears that are often associated with these leaders, as there is little room for feedback and criticism to be brought uphill, despite the constant nitpicking that is pushed downward to the frontline. This led to the crumbling of important campaigns, leading to larger failures overall. If it were more encouraged and enforced for internal growth and filling in necessary positions when they are desperately needed, we would have a proper structure, and the correct channels to hold higher leadership accountable for their actions (or lack thereof). To add to this, the funds to reward hard work for anyone beyond the teammate role were nonexistent. In my 2+ years in my role (not including the 9 months spent as an agent), none of my colleagues nor I (around 12 in all) received any raises or bonuses or incentives, but our workload was increased month over month. There were always excuses brought as to why this did not happen, all of which unsatisfactory.