Rocketship growth, amazing teammates - Anonymous employee TaskUs Employee Review

4.0
Sep 17, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a ton of pros. Where should I start?.... - smart coworkers that will hustle to help you achieve your goals - constantly changing hurdles to overcome, for some this might be a turnoff, for problem solvers this means you'll never be bored - we are competing against ancient companies that are truly Goliaths, it's super fun beating them - dog friendly office, I've got a dog...so that's nice - work travel is typically to major cities with growing tech hubs, if you like to do that sort of thing... it's a plus - the whole office is pretty much filled equally with health nuts and foodies, whatever your thing is...you'll have company

Cons

It's a growing company. If you're looking for perfect, maybe think about joining Google... - while we recognize it's a "marathon", it can definitely feel like a sprint as we are literally doubling in growth/revenue every year - hours can be tough as you're working with clients and coworkers in all time zones - you don't like dogs, ok...santa monica office might not be right for you ;) - we're a metrics driven organization, for some this provides clarity to your goals, for others that don't like to be held accountable...it can be stressful - you're working in outsourcing, it can be somewhat deflating to constantly fight for a better job/career/existence for our amazing employees in our different outsourcing sites while also recognizing our clients need to protect their bottom line

Explore other reviews about TaskUs

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The Frontline First culture is unlike any other organization I have worked for. I feel like the CEO and other CSuite leaders are transparent and approachable. Solid leaders who clearly understand the needs of employees.

Cons

Like all companies there are opportunities to improve, so nothing really worth mentioning.

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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