Not a people-first culture company - Teammates TaskUs Employee Review

1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy campaigns and good facilities

Cons

A lot. Bullying is very normal here, especially in Quezon City and Antipolo sites. You will get bullied here because you are fat or you are different. They will make a dedicated group chat for you just so they can talk behind your back and make fun of you. You will have an opportunity to show your skills but they will not promote you and they will give you a temporary contract every month and an “allowance”. Your unplanned leaves are being discouraged even though your reasons are valid so you better just go to work and try to be awake while trying to feel okay even if you are not. Your mental health will be fine with all the content you will see especially in the content moderation campaign, you will suffer mentally with the people around you who think of themselves as righteous and perfect. They don't see any dirt on themselves but only on people, they find weird and different. Even leaders contribute to bullying and harassment. There was an instance of suicide because of bullying this year because they made fun of her and jokingly told her to “do it”. You will see a lot of people isolating themselves in the prod and the lobby not because they are introverted but because no one wants to talk to them. A lot of forbidden affairs between teammates and leaders happen as well. Employees are just afraid to tell everyone the truth because they want to refer people to work because they want referral incentives and they want to maintain the “good image” of TaskUs.

Explore other reviews about TaskUs

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The Frontline First culture is unlike any other organization I have worked for. I feel like the CEO and other CSuite leaders are transparent and approachable. Solid leaders who clearly understand the needs of employees.

Cons

Like all companies there are opportunities to improve, so nothing really worth mentioning.

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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