Great staff but poor management and low morale - Customer Service Representative (CSR) The Michaels Organization Employee Review

-Unorganized -Higher ups are disconnected on how a Naval Base location operates to which leads to a majority of the confusion in the workforce. -Moral boosting events tend to have a "fine print" approach, which grants the organization an opportunity to retract any awarded prize. Ironically Moral tends to decrease from these events as the most recent event, no winners were granted a prize. -Too many meetings -Problematic employees are rewarded disproportionately when compared to employees who doing their best. -Company has zero interest in keeping quality employees. -New employees are paid a higher rate than senior employees in some cases.