good - Customer Service Associate Toys "R" Us Employee Review

3.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

I work overnight shift so did not too much contact with upper management. I did multitask which helped me learned all aspects of the store and each area to customer service. I was a cashier, worked and managed the stock in the new system they introduced.

Cons

Long hours and we were not allowed our breaks at time of peak hours. We were often asked to get on the register during our lunch hours and start to unload the trucks as wells. We did not get pay for overtime and was asked to clock out early if we went over our set hours.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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