Okay place to work. - Customer Service Associate Toys "R" Us Employee Review

2.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

I loved working here because of the fact it was a fun place to be. Very bright, and colorful and always something fun going on. Easy to move up positions and easy to learn new things.

Cons

The work- life ratio was horrible, especially during season. You work constantly and they don't give you any time off because of lack of employees. I personally didn't get a raise when I got a promotion. Management was very rude and inconsiderate. If you are sick, they don't care, they just need you at work. Horrible at scheduling, possible to work a 10-12 hour day on the regular.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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