Supportive Team Environment - Customer Service Associate Toys "R" Us Employee Review

4.0
Sep 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Good onboarding, supportive of family issues. Your work is centered around kids and play. Management responsive to staff

Cons

Working with the public,especially around holidays. Long hours for retail, if someone fails to show for a shift, your break might be delayed or you may have to work late.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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