Good job, depends on management - Customer Service Associate Toys "R" Us Employee Review

4.0
Apr 13, 2011
Recommend
CEO approval
Business Outlook

Pros

- Decent hours - nice people - fun job - decent pay - good management ( depends on store) - ok hours

Cons

- schedule not given until day before it takes effect - some managers are jerks - some customers think that you are lower than scum

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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