Work from home with decent hours, but high call volume - Customer Service Representative TransCore Employee Review

4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Decent hours with overtime available often

Cons

High call volume and few breaks

Explore other reviews about TransCore

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and working conditions

Cons

PTO is not at par with Industry

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Eventually management might let you go hybrid or remote, depending on your manager. It is pretty up in the air. Also if you get good with the systems, you will have job security forever.

Cons

Low pay, knowledge guarding, ununified management, low employee moral. Temp to hire in most cases. Pretty much everyone I spoke to that was entry level wanted to leave, mid level is not paid well, and management causes a lot of drama. Also skills dont really translate as everything is proprietary.

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