Great for someone just starting out - Customer Service Representative TransCore Employee Review

5.0
Jan 28, 2013
Recommend
CEO approval
Business Outlook

Pros

they will train someone with NO experience for their call centers, I was able to take the information I learned and use it to get a job that paid 11k more a year after working for transcore for 2 years. the place that i worked at was great and i still keep in touch with my colleagues!

Cons

little room to move up, management has been in their positions for years, little hope of excelling due to the fact that no one ever leaves, poor pay for someone with a bachelors degree, but steady employment, never worrying about being laid off, etc

Explore other reviews about TransCore

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and working conditions

Cons

PTO is not at par with Industry

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Eventually management might let you go hybrid or remote, depending on your manager. It is pretty up in the air. Also if you get good with the systems, you will have job security forever.

Cons

Low pay, knowledge guarding, ununified management, low employee moral. Temp to hire in most cases. Pretty much everyone I spoke to that was entry level wanted to leave, mid level is not paid well, and management causes a lot of drama. Also skills dont really translate as everything is proprietary.

See reviews by: Helpful|Rating|Date|All