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TransCore

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TransCore reviews

Ok job - Customer Service Representative TransCore Employee Review

3.0
Jun 22, 2023
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

-It's a job -Worked remotely after training -Can be out twice a month or leave early/come in late 3 or 4 times a month before being spoken to. Resets monthly.

Cons

-Customers often rude and want their hands held for simple things they can do on the website. -Metrics and quality reviews that you must meet, very specific on what you say to customers and process tasks. -Required to work Saturdays on a rotation basis

Explore other reviews about TransCore

5.0
Apr 25, 2026
Director
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and working conditions

Cons

PTO is not at par with Industry

2.0
Jul 23, 2026
System administrator
Recommend
CEO approval
Business Outlook

Pros

Eventually management might let you go hybrid or remote, depending on your manager. It is pretty up in the air. Also if you get good with the systems, you will have job security forever.

Cons

Low pay, knowledge guarding, ununified management, low employee moral. Temp to hire in most cases. Pretty much everyone I spoke to that was entry level wanted to leave, mid level is not paid well, and management causes a lot of drama. Also skills dont really translate as everything is proprietary.

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