Great starter job - Customer Service Representative TransCore Employee Review

4.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

It's great to get your foot in the door. Easy interviewing and valuable experience. The environment is overall pleasant for this location. Turnover is high so there are almost always positions available.

Cons

Very disorganized when it comes to policy updates. Typically by desk drops and by word of mouth. Policies are updated extremely often and may be difficult to keep up with. You might even find yourself failing on QA scores as a result. If you prefer more structure then this may not be for you. If you are a fast learner, hop on. It is also a temp to hire contract. You will be hired through a temp agency and will be paid by a temp agency. After 6 months of working at TransCore, you have the opportunity of being signed on. During those 6 months, you have the worst insurance imaginable because of the temp agency. Do not even bother with the insurance, no one takes it.

Explore other reviews about TransCore

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and working conditions

Cons

PTO is not at par with Industry

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Eventually management might let you go hybrid or remote, depending on your manager. It is pretty up in the air. Also if you get good with the systems, you will have job security forever.

Cons

Low pay, knowledge guarding, ununified management, low employee moral. Temp to hire in most cases. Pretty much everyone I spoke to that was entry level wanted to leave, mid level is not paid well, and management causes a lot of drama. Also skills dont really translate as everything is proprietary.

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