Good Benefits, Little Appreciation in Monetary compensation - Customer Service Representative (CSR) Transcom WorldWide Employee Review

2.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, they have an in-store pharmacy, you can use points for the cafeteria and pharmacy if you have perfect attendance which is something I get mostly every month. They have retirement plans for employees* which is good.

Cons

Worked for 7 years, no salary increase even when we perform well consecutively. Yes, they give bonus but you need to go extra mile to hit it. But unlike, any other company, they do not believe in giving salary increases and Very toxic leaders.

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Transcom WorldWide Response
8mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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