1.0
Oct 15, 2015
Former employee, more than 8 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
There were many pros until ION came in and destroyed a vibrant valuable company and in 2 years lost 80% of market share and the initial investment. Former owners made out nicely.
Cons
Detrimental changes to internal culture, bureaucracy, customer satisfaction, client retention. All of the valuable employees have now left the company and the best practice knowledge with them. Problem starts from the top and permeates throughout ION management below Andrea Pignataro. The good sales people and account managers were helpless to service clients so they all left. The client facing executives that are left are a joke.