Great place to work - Customer Service Representative (CSR) Vanguard Employee Review

5.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits , cared about employees

Cons

I had to leave for medical reasons but overall I have nothing bad to say

Explore other reviews about Vanguard

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training platform Good benefit Pension plan

Cons

Not receive partnership first year The pension plan will vest in 6 years

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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