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We Are Sharing Hope

Engaged Employer

Change is not always for the better - Organ Team We Are Sharing Hope Employee Review

1.0
Jan 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Working in the organ transplant arena is a blessing. Its too bad that working here makes it more like a curse.

Cons

Nancy Kay retired in 2016. The new CEO is David Destefano. Morale has never been this low. Changes made by new CEO are not working. Staffing is a nightmare. Several teams are chronically short staffed. Started hiring uneducated "coordinators" to manage donors instead of RNs. This resulted in at least one lawsuit. Dependent on travel coordinators (like travel nurses but they aren't nurses) to manage donors for the past three years because no one wants to work here. Unethical decision making by upper management. They are more concerned about increasing profit than respecting donor families, hospital staff, and especially their own employees. Some compensation plans do not align with the FLSA. If you question your pay, submit "too many" expenses, or ask how the company is doing financially you are labeled as a "paycheck employee" who cares more about pay than the mission. The quality department is not allowed to monitor these new structural changes to staffing, processes, etc, in order to evaluate whether changes are working. Those who have stood up to the CEO or disagree with him have been forced out or had their positions eliminated. Most staff are looking for other jobs or holding out for the CEO to move on.

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We Are Sharing Hope Response
6y
Thank you for your feedback. We Are Sharing Hope SC is very committed to hearing our staff and addressing concerns that are raised. As an organization, SHSC is making changes that are designed to better serve the people of South Carolina and those awaiting the life-saving gift of donation. We strive to be open and transparent about our decisions and how they’re meant to improve our ability to save more lives and honor more legacies. As changes to our staffing models occur, we are committed to finding the right people for the right jobs, and that takes time. If you have specific concerns, I invite you to work with us so we can address them together. Our leadership team is a strong, committed and ethical sounding board for our employees. We are committed to maintaining the highest ethical standards. I encourage you to notify us – through communication with me, your supervisor, HR or the Corporate Compliance process – of any activities that are inconsistent with these standards. We Are Sharing Hope SC is a mission-forward organization and our focus never waivers from our donor families, our community partners and our passionate staff. We have an organizational culture that encourages growth and professional development and that is committed to caring for our staff. As a non-profit organization dedicated to organ and tissue donation in South Carolina, it’s important that we are good stewards of the gift of life. This stewardship includes practicing fiscal responsibility and requires that we make sound financial decisions so that we can honor our commitment to our donor families and recipients. This will allow us to continue to serve the people of South Carolina. I understand it can feel as though change isn’t always for the better, but we are making real strides in fulfilling our mission. In 2019, we honored more legacies through organ and tissue donation than ever before. Our teams, including you, served over 400 families in their most difficult moment of loss and will continue to serve them in an aftercare capacity for years to come. Through the generosity of the people of South Carolina, We Are Sharing Hope SC helped facilitate more transplants last year than any time in our organization’s history. This helped save over 500 lives because of our generous donor heroes and our passionate and committed staff. I am happy to speak with you in person about your concerns and to answer any of the above-raised questions. Thank you, always, for all you do.

Explore other reviews about We Are Sharing Hope

5.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The mission and work is rewarding, pay is fair, and work/life balance is valued. The leadership is open to hearing about issues and finding areas of improvement. Management is understanding and accommodating of working parents.

Cons

Like any statewide organization, there’s always room for improvement with communication

2.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The field staff are wonderful. Working with them is an absolute treat.

Cons

The management is so out of touch. They do not care about employees or patients. They’re completely focused on numbers and have no issue overworking staff, cutting corners, ruining families lives, and pursuing patients with no donation pathway. They’re trying have no compassion for others and are only out to save their job. The upper management only surround themselves with Yes Men and fire anyone who questions their decisions or pushes back. You will be scared for your job constantly and be put in uncomfortable situations that cause you to advocate for yourself and basic human dignity of your patients. On top of that- because of the bad decisions management makes, we have burned about every relationship with the hospitals in the state of SC. Most hospitals absolutely hate working with us. Nursing staff is rude and will kick you off the unit and you’ll get a lot of pushback from physicians to do anything donations related.

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