Dotloop Customer Service Rep Review - Customer Service Representative dotloop Employee Review

5.0
Dec 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at dotloop has a variety of pros: the culture, the benefits, the laid back yet professional environment, and the opportunity to move up within the company. Being a "looper" you are given the tools and opportunity to grow within the company and management is more than willing to help you find your niche. Along with being able to move up within the company, the health benefits of working at dotloop are excellent as well. Benefits don't only come in your health care package at dotloop though, extra perks are always given to loopers for their hard work such as a free snack bar, a fully paid for holiday trip to Seattle, pool and ping pong tables, and a catered lunch almost every week. These extra perks let us know our hard work is appreciated and makes coming to work pretty enjoyable.

Cons

If working in support you will be expected to work one weekend day. While giving up your Saturday or Sunday isn't ideal, if a customer service representative ever needs off management is always more than willing to work with your schedule.

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dotloop Response
9y
Thank you for this review and for sharing your suggestion about positivity management. I will follow up with the Team Leads to ensure that we are doing everything we can to manage this proactively. Austin, Founder & GM

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5.0
Jun 10, 2026
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CEO approval
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Pros

Great company, excellent benefits, responsive upper management, full Cloud HQ/Remote

Cons

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5.0
Jan 7, 2025
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Pros

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Cons

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