Would not work for any other company - Success Manager dotloop Employee Review

5.0
Apr 19, 2015
Recommend
CEO approval
Business Outlook

Pros

I haven been with dotloop for a little over 4 years and honestly say I would not work for any other company. The culture of dotloop defines who we are and it is the most unique culture I have been a part of. I have never worked with a group of people who are as passionate toward making a company succeed as the people who work at dotloop. I sincerely consider my co-workers family whether it is the people on my team or management/leadership. We even have a culture committee which was set up just for the reason as dotloop understands that its people are its true assets. Social events like Reds games, team outings, and community service events are very common. Career opportunities exist. I started in our customer support department as a customer support rep, moved to our training department, then managed our customer support team, and now work in our Success Department as a a Customer Success Manager. I think what I like best about working at dotloop is knowing that my voice or opinion matters. Product review meetings where you can provide feedback on how to improve the product or provide customer feedback are often held. As well, it is an open door policy and we are encouraged to provide any solutions to better our culture or company (I actually just took a employee feedback survey on Friday).

Cons

We work very hard at dotloop. It seems like those who have not either succeeded at dotloop or were not a good fit were not prepared to work hard. Some weeks I work a lot of hours (50+), other weeks I dont (40 hours) but its important to maximize every second of your day regardless of how many hours you work to be successful at dotloop.

avatar
dotloop Response
11y
Thank you for this thorough review and for your 4+ years of service to dotloop. From your remarks about the people, to the career opportunities, to your voice being heard - these experiences truly embody what we are trying to build here. So it's good to hear that it's working ;). I'm honored to have you on our team! Austin

Explore other reviews about dotloop

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, excellent benefits, responsive upper management, full Cloud HQ/Remote

Cons

Limited in-person event opportunities, making it difficult to connect with peers.

5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture and people. Plenty of perks

Cons

There are no cons. at dollop

See reviews by: Helpful|Rating|Date|All