Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at iQor?

53% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay and hours are good" ((in 152 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 94 reviews)); "workers and good training" ((in 64 reviews)); "Work from home was nice" ((in 62 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 213 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "The managers at this company are terrible." ((in 44 reviews)); "Blatant Favoritism" ((in 39 reviews)); "Lack of communication is a common issue." ((in 23 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

Great company for beginners and those looking for work-from-home opportunities. - Customer Service Representative (CSR) iQor Employee Review

5.0

Mar 13, 2026

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very newbie-friendly and open to hiring people without prior experience. Offers work-from-home opportunities, which is a big advantage for many employees. Salary is always on time, which shows reliability in payroll. Good place to gain customer service experience and develop communication skills. Management is generally neutral and supportive, and the work environment is manageable for beginners.

Cons

Metrics can sometimes feel stressful, especially when targets are high. Workload may increase during peak periods depending on the account. Some processes could be more streamlined to make tasks faster for agents. Communication between teams can sometimes take time before issues are resolved.

Explore other reviews about iQor

5.0

Oct 6, 2025

Medicaid eligibility specialist

Recommend

CEO approval

Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0

Jul 12, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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Jobs at iQor

Temporary Work at Home Customer Service Representative - Government Contract

Manager of Operations

Customer Service and Collections Representative

Customer Service Agent – Credit Card Services

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iQor

Great company for beginners and those looking for work-from-home opportunities. - Customer Service Representative (CSR) iQor Employee Review

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