Diabolical Management + Piper Pay = Hell™ - Customer Service Representative (CSR) iQor Employee Review

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting paid and quickly. It beats being broke, but only just barely. For grown adults: know this is just 'float' money/vex money to keep the lights on- not somewhere you want to stay.

Cons

Everything else but getting paid. Don't let the shuttles fool you- it's to make up for the whack schedules they set where you need to be there approximately 9 hours and 15 minutes a day. (This Maths works if you consider system check protocol in nearly every call centres which means signing in at least 10 mins early to make sure everything is working, plus the fact that you nearly never end exactly on the hour plus calls keep coming and if you don't take those 'it rang 20 seconds before the hour' calls you WILL get written up.) So you're there for 9.25 hours and you know how much of it is paid? 7.75 hours. You don't even clock eight paid hours a day. You're officially scheduled for 9 hours but protocol always works that you HAVE to be there early, and you don't get paid for it and one of those two breaks also isn't paid. Like c'mon y'all really fighting down paying for a second break that boosts morale? Getting snubbed pay wise for a break that costs them less than $10 per person by a company that BEGS you to work there is CRAZY. The favouritism and nepotism? Obvious. The endless relationship scandals and conflicts of interest?? Wild. The THIEVERY??? Diabolical. If you're smart and know what you're doing look for jobs WHILE you are in nesting. If you work here you WANT to leave this company my love. The upper management are almost all crooks. The company doesn't appreciate you. Anything that happens that's immoral but not obviously illegal or too inconvenient to address WILL get swept under the rug. Find anywhere else to work. POSC, janitor, KFC, hell even buying scrap iron better than working in Iqor. The money is only to avoid homelessness/strife but it is draining. Use the people for the training because it's paid and do what you have to do aka PRESS FROM THEREE😭

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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