Empower Pharmacy reviews

3.7

71% would recommend to a friend

(285 total reviews)
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Shaun Noorian

78% approve of CEO

67% positive business outlook

Empower Pharmacy has an employee rating of 3.7 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower Pharmacy employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

285 reviews
4.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, love my team, love my peers love my leaders. I am fully on board with the mission, Serving Patients is a great attitude to have.

Cons

Maybe less siloed departments. More communication across the company. Could we find some internal employee facing things to "brighten up" the atmosphere.

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Empower Pharmacy Response
3mo
Thank you for your kind words! We're glad the growth opportunities and meaningful work stand out to you. Your feedback on communication and feedback channels is noted — we're actively working on building better structures as we scale. We appreciate you being part of the journey!
4.0
Apr 1, 2026

Company Routed for Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great growth opportunity & meaningful work environment.

Cons

Consistent communication throughout the organization and more ways to gather feedback and implement changes.

1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Comprehensive healthcare benefits No-cost medication benefit is a standout and highly valuable

Cons

Leadership & Communication: Communication from leadership is often inconsistent, particularly during times of organizational change. Important updates are sometimes delivered in group settings without sufficient transparency or opportunity for individual discussion. Layoff Handling & Employee Experience: Workforce reductions were handled in a way that felt impersonal, with limited advance notice or individualized communication. This can impact employee trust and morale. Lack of Strategic Alignment: Teams can experience shifting priorities without clear direction, making it difficult to plan and execute effectively. Career Growth & Development: Limited visibility into career progression and advancement opportunities. Professional development is not always clearly supported or structured. Workload & Resource Constraints: Teams are often expected to manage high workloads without corresponding increases in resources, which can lead to burnout. Manager Consistency: Employee experience can vary significantly depending on the manager, indicating a lack of consistency in leadership training and expectations. Change Management: Organizational changes are sometimes reactive rather than proactive, with limited communication around the “why” behind decisions.

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Empower Pharmacy Response
3d
This review names something specific and important: how change is communicated matters as much as what the change is. Delivering sensitive updates is critical and it builds trust as the foundation of everything else. A new leadership team is now in place, and structured communication — including how and when organisational changes are shared — is a priority. We are also building clearer career pathways and investing in proactive workforce planning so that the people building this company have visibility into where the company is going and where they fit in that direction. The benefits you highlight — especially the medication benefit — represent Empower's genuine commitment to the people who work here. But benefits alone do not make a workplace. The leadership consistency, career clarity, and communication transparency you are asking for are what we are building now. Your advice on leadership development and transparent communication is taken seriously. Thank you for staying and for saying this out loud. — Empower Pharmacy
Viewing 40 - 42 of 285 Reviews

Glassdoor has 293 Empower Pharmacy reviews submitted anonymously by Empower Pharmacy employees. Read employee reviews and ratings on Glassdoor to decide if Empower Pharmacy is right for you.