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      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,429 total reviews)
      avatar

      Edmund F. Murphy III

      80% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 22, 2025

      ...

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, 401k match after one year vested.

      Cons

      Back-to-back calls average 60 plus calls a day. You have to remain in the call center 18 months before advancing outside of the call center, moving up is almost non existent, mandatory overtime.

      avatar
      Empower Response
      1y
      Thanks for your feedback. We're appreciate that you highlighted the work-life balance and 401k match. Handling calls and mandatory overtime can be challenging, but we're dedicated to improving career advancement and the call center experience. Feel free to connect with management to discuss your career growth and development. We're committed to supporting our employees every step of the way.
      5.0
      Apr 22, 2025

      N/a

      Retirement representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Yearly pay increases each year

      Cons

      Need a higher pay for work done.

      avatar
      Empower Response
      1y
      Thank you for acknowledging our commitment to providing yearly pay increases. We strive to ensure our compensation packages reflect the value and dedication of our employees. Your feedback is appreciated and helps us continue to improve our policies.
      5.0
      Apr 16, 2025

      Amazing place to Work

      Senior financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to work A lot of caring people Very employee oriented

      Cons

      I think the base is a little less Doesn’t allow you to create book

      avatar
      Empower Response
      1y
      We appreciate your positive feedback! We're delighted to hear that you find our workplace supportive and employee oriented. We strive to foster a caring and inclusive environment for all our associates.
      Viewing 223 - 225 of 2,429 Reviews
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      ReviewsEmpower reviews

      Glassdoor has 2,534 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.