Empyrean Benefit Solutions reviews

I appreciate the people I work with here but the grind is non-stop. It's gone beyond me being tired of working 55 hour weeks to my family being tired of me working 55 hours weeks. Leadership will not hire enough people to do the work and its up to us to pick up the slack. Almost everyone here is constantly burnt out and tensions are sky high. Add to this that they recently introduced a return to work order that requires people to come in 2 days a week if they live within 50 miles as the crow flies. That's 60+ miles of drive time during rush hour for some folks. Add the unpaid overtime, since BSA IIs and up are salaried, and you're putting 55 hours a week of work 5+ hours of drive time for some folks (no addtional pay is being offered for this btw). It's unsustainable, I'm shopping my resume around now to companies that can afford to hire enough people to do the work. This needs to change.

The upper management hand picks their favorites and they are the ones who get all the opportunities and promotions. If you are a family member or went to the same school you are part of this special group, otherwise you have to jump through hurdles to get notice and quite often that is not enough. I have seen many, many highly qualified individuals be passed up for opportunities because they weren't part of this special group. This is a huge reason for the high turnover rate for BA’s. There is a huge favoritism vibe in the company and no one is oblivious to it. Half if not more of the BA are quite unhappy and are constantly looking to leave. There are a handful of BA’s who have been at the company longer than 3 years and the simple reason for this is Empyrean simply does not value them. Once you put in your two-week that is when upper management responds to your comments about growth and they throw the boat at you trying to keep you to stay. At that point they just want to save face and not make it seem like they did everything they could. As far as the work life balance goes, working here means everything else, everything comes second; and not just during Open Enrollment season. You get a laptop when you start, and that may seem cool, but in reality it’s a method to make you work even when you are not in the office. You earn roughly 20 days a year in vacation time, using those days is a different story. Taking vacation that you've earned is frowned upon and you are treated as if you are doing something wrong. Even on vacation there are times where you might be called in and asked to work, that laptop came in handy! The compensation is awful, for the amount of work you are asked to do and the level of quality asked, the ends don’t meet the means.