Is Emser Tile a good company to work for?

Emser Tile has an overall rating of 3.2 out of 5, based on over 358 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 59% of employees would recommend working at Emser Tile to a friend and 53% have a positive outlook for the business. The best reviews about Emser Tile have been left by employees working as Inside Sales Representative , Outside Sales Representative and Operations Manager .

Does Emser Tile pay their employees well?

According to anonymously submitted Glassdoor reviews, Emser Tile employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Emser Tile. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Emser Tile?

59% of Emser Tile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Emser Tile 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Emser Tile?

Outside Sales Representative (37) , Branch Manager (31) , Operations Manager (22) , Sales Representative (15) , Customer Service Representative (12) , Inside Sales Representative (12) , Warehouse Associate (11) , Manager (8) , Sales (8) , OUTSIDE SALES (6) , Customer Service Representative (CSR) (4) , Sales Associate (3) , Warehouse Lead (3) , Customer Support Representative (2) , Human Resources (2)

What are the pros of working at Emser Tile according to real employee reviews?

"Great culture and business philosophy" ((in 30 reviews)); "Pay is good." ((in 29 reviews)); "Great People to work for and with" ((in 19 reviews)); "Great Training Program and Family Atmosphere" ((in 15 reviews)); "They offer great pay and benefits." ((in 14 reviews))

What are the cons of working at Emser Tile according to real employee reviews?

"Hold onto bad management way too long and consistently." ((in 13 reviews)); "Training is horrible, support for sales is awful, upper management is totally clueless as to what is happening in the field and only wants to hear the "good stuff," operations staff are totally overworked, their ordering system and pricing structure is archaic and incredibly complicated." ((in 10 reviews)); "Regional managers are abusive" ((in 7 reviews)); "Long hours and head count" ((in 5 reviews)); "hours, little work/life balance, Op manager dictates job environment" ((in 4 reviews))

What are the top reviewed Emser Tile locations?

Los Angeles , Houston , Dallas , West Hollywood , Nashville , Ontario , Denver , Tampa , Spring , Corona , Lyndhurst , Sacramento , San Francisco , Las Vegas , Orlando , Boise , Phoenix , Scottsdale , Tucson , Austin , Fort Worth , Minneapolis , Indianapolis , South Bend , Fresno , Anaheim , San Leandro , San Jose , Aurora , New Orleans

Emser Tile reviews

3.2

59% would recommend to a friend

(351 total reviews)

Carl Delia

73% approve of CEO

53% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Diversity & inclusion

3.3

Culture & values

3.1

Senior management

3.0

Work/Life balance

3.0

Career opportunities

Emser Tile has an employee rating of 3.2 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emser Tile employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

1.0

Feb 19, 2022

Avoid

Sales

Recommend

CEO approval

Business Outlook

Pros

Great Product to sell here

Cons

Too many "regional" managers with very high expectations and not enough support at the branch level. Merit raises are not given. You will be hired and expected to figure it all out on your own. Promotions will be given only to friends of managers and will hire from outside rather than promoting. Not much diversity within managers

Emser Tile Response

4y

Thank you for taking the time to share your thoughts. We are incredible proud of our product and the sourcing and design team who have brought it to market. With regard to your region specifically, there have been recent positive changes in the senior leadership who are actively partnering with the local branches on an individualized and consistent basis. On to our hiring practices, we do highly recommend and promote our Employee Referral program. Our employees know what to expect from us and often industry referrals are incredibly successful for the branch. If you would like to continue this conversation, please do feel free to reach out to the HR team directly.

2.0

Sep 22, 2021

No concern for work/life balance

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good compensation for sales reps Good growth opportunities at entry level

Cons

No concern for work/life balance outside of the corporate level Terrible benefits Lots of corporate red tape

Emser Tile Response

4y

Your feedback is very appreciated. We are happy to hear that our compensation and growth opportunities are felt to be a tangible benefit to our employees. With the current national hiring surge and recruiting challenges we, like many organizations, are feeling the burden of understaffed locations. This does lead to a strain on work/life balance. However, Emser remains fully committed, in spite of these challenges, to have each location at appropriate staffing levels as soon as possible.

1.0

Mar 3, 2021

Not worth the pay

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay is high and there is autonomy (if you have a good manager)

Cons

Excessive hours (50-60) you are not warned of beforehand including Saturdays (no extra pay for this when you are salaried). Was also instructed to do orders at home during the night when that was not part of my job description. Other duties not outlined in description make your own samples, delivering packages so they didn't have to pay a carrier and was blamed for manager's mistakes. This is due to lean branches and employees being overworked to do the jobs of 3 people each. Supply chain was also a disaster with many things being late and upsetting customers. It was a futile, uphill battle. There was zero appreciation for working here.

Emser Tile Response

5y

Thank you for providing your feedback. As within many organizations, we faced challenges regarding our supply chain this year. The global pandemic did cause many branches to run lean and we appreciate the hard work of each and every associate as they picked up the slack. As industry bounces back we have seen an improvement on availability of product and we've continued to add additional support back to branches.

Viewing 4 - 6 of 351 Reviews

Jobs at Emser Tile

Commercial Specifier

San Diego, CA

View job

Vice President - Human Resources

Commercial Specifier / Contractor Rep

Digital Marketing Specialist

Outside Sales Rep - Commercial A&D

Emser Tile

Emser Tile reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Avoid

No concern for work/life balance

Not worth the pay

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