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We really appreciate this incredibly thoughtful review. We are thankful for the positive words as well as the respectful feedback. We thought we might add a little clarification from our perspective to benefit the reader.
On “faith” in the work place: We have a very diverse workplace at Endsight that includes people with many different beliefs about religion, politics, and life. This includes, of course, people who do not practice any religion. It’s our belief that “keeping faith out of the workplace” goes against our value of “Bring your YOU”. At Endsight, it’s on the people here to accept and embrace each other regardless of their beliefs, background, sexual orientation, generation, race, ect. What might not be obvious to the reader is that the reviewer transitioned to Endsight from a career in ministry. His manager and several of his peers happened to share his faith. The team incorrectly concluded that their shared faith was safe at work. If we were given the feedback that this created an uncomfortable work environment, an adjustment could have been made. Unfortunately, we are only getting the feedback now. Regardless, our apologies go the reviewer for misreading the situation.
My advice to the reader is that if you are uncomfortable with people being open about who they are, Endsight might not be the right place for you. However, if you are concerned that Endsight is going to push any type of belief or ideology at you, you can rest assured that Endsight is accepting of people with many different ideologies. You are welcome here no matter what your ideological background around religion is. Feel free to question this out during an interview process at Endsight by talking directly to our people.
In the end, we felt that this employee wasn’t a good fit for the roll they were hired to do, in spite of great efforts on both sides. It happens sometimes, and is never fun. There is no doubt that we could have handled things better on our end. However, consider that we invested heavily in training for five months before we made the decision to end the employment. When it didn’t work out, we paid a three-month severance.
Financially and otherwise, we wanted nothing more than this individual to be successful. We disagree that ANYTHING was ever used to undermine the reviewer. We wanted them to be successful in the roll as badly as they wanted it. From our perspective, the decision had to do with a reluctance to engage in the difficult activities demanded by the role. This stemmed around the need to cold-call as a junior sales rep to build your prospect funnel and network. Competing beliefs around whether this was an effective sales strategy in the modern era felt insurmountable after many months of trying to get on the same page. Ironically, the vulnerability the reviewer discusses was one of the reasons why we loved this person and why we still feel very fondly towards them now. It actually made the decision extremely difficult for us.
Spice betting. This is a practice only engaged in the sales team. If you are applying for another role, you can ignore this comment. On the sales team, each individual sets their own weekly activity targets and commits to something in their life they would find motivating if they miss their own set target. It’s meant to be a light hearted and fun way to keep the team focused on activity throughout the week. The specific items discussed were ones the reviewer picked. However, it clearly did not work at motivating this individual and for that we can only accept our share of the responsibility and apologize. I feel deeply convicted that shamming is one of the worst managerial practices. I have published an open letter to the company, which you can find here: https://www.endsight.net/blog/shame-as-a-performance-management-tool
We feel this individual to be an extremely capable person who probably was over qualified for the position they accepted. As discussed, this individual made a massive career pivot that required a substantial change in mentality and behavior. They went from leading hundreds of people and doing speaking engagements to making cold calls. It was a big step back and it was hard on everyone. We have nothing but love for this reviewer and wish them all the best with full confidence they will accomplish big things in their life. We regret any sore feelings they have towards Endsight and own our share of the issues that the experienced.
