Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Endsight

Engaged Employer

Endsight reviews

4.3

88% would recommend to a friend

(66 total reviews)
avatar

Mike Chaput

95% approve of CEO

82% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Career opportunities

4.2

Senior management

4.0

Work/Life balance

3.7

Compensation and benefits

Endsight has an employee rating of 4.3 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Endsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

66 reviews
1.0
Jul 10, 2013

Frustrating, High Turnover, Drama, Hypocritical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Events Happy Hour Free Lunches (at a cost of being told to keep working)

Cons

I've been with the company for a few years, giving the benefit of the doubt when mistakes are made by management. I've read reviews on the site last year when one of the biggest turn overs happened. Not just any turn over but the one flips a company 180 because a core team of people left. I've worked with those people closely and it's never been the same since. I do my best to take opinions and feedback with a grain of salt but some of the reviews that were removed here, were spot on. It just took time to realize from first hand experience and observations. one of the biggest problems at the company is that drama is generated for entertainment. Gossiping and the blame game are frequent enough. teaming up to bully others? wow. I can see why some employees left with a sour taste in their mouth. some employees took pride in their work and defined the core values that the company wrote. benefits - all i can say is, wait for a bill in the mail, then rate the benefits yourself. technology - you can download a lot of free tools yourself at home. you have access to common programs like office and other small business tools. but don't get your hopes up in getting opportunities to get your hands on even mid size business software. you will easily hit a glass ceiling doing the same thing over and over again because of standardization across the clients. the company is cheap and doesn't want to spend money on good products. so yes, if your are new to IT, like any company, you think you have a lot to play with. 1-2 years and you'll think the latter. morale is an issue but because if you don't put a fake smile on your face and love the company, it comes back to bite you. time and time again, we are told that feedback is important but it is later used against you. some people hold onto grudges when negative feedback is given. turnover of clients and employees is a norm. when I talk to certain clients, they don't care for a referral, where as years ago, they rave about the company's service. the company doesn't invest enough time for new hires. they hire in a rush and quickly reacts to the situation. sometimes they hire people who are not a good fit. to conclude this review, the past is what keeps me here because it WAS a good company to work for. now it's a dog eat dog world in here and each day that passes, the less I want to be with Endsight. I keep on hoping to work with great people like I have in the past that over-shadows all the flaws.

avatar
Endsight Response
11y
Dear Reader, As you can see there are quite a few negative reviews on this site. The details associated with them make it clear that these reviews are indeed authored by a former employee. When the reviews first appeared, we had believed them to be the work of a specific former employee with malicious intent on damaging our reputation due to a competitive incentive. We surmised that the reviewer was using multiple aliases to make his feedback look much more systemic; however, we had no way to prove this. Given our belief that the platform was being used as vehicle to damage our reputation; we didn’t feel like we could respond honestly without coming off as defensive. Instead, what we decided to do was to engage our existing employees in attempt to find out whether these negative reviews truly embodied the way our existing employees felt and Endsight. We decided to use it as an opportunity to improve and grow regardless of the source of the feedback. We engaged with the company www.tinypulse.com. Their business model is to send our existing employees a single question survey every week designed to anonymously get critical feedback to managers. They compare your results to all other companies and provide a benchmark. What we learned from existing employees at Endsight is as follows: Many employees, but not all, agree with the critical feedback about our compensation policies and benefits: On the question about “How fair and competitive do you think the benefits are?” We scored a somewhat disappointing 6.8/10 (benchmark 6.9). Many specific details and comments were provided for us to consider. However, we also learned that employees who work at Endsight are, in general, happy. Tinypulse asks the question once per quarter “How happy are you at work (1-10)?” Jul 30, 2014: Our score 8.4/10 (benchmark 7.5) Oct 22, 2015: Our score 8.6/10 (benchmark 7.5) Jan 14, 2015: Our score 8.5/10 (benchmark 7.6) Apr 8, 2015: Our score 9.1/10 (benchmark 7.7) July 1, 2015: Our score 9.1/10 (benchmark is 8.2) In addition, existing employees rated us above the benchmark on many other questions regarding culture, core values, job security, how our customers feel about the service we provide, learning opportunities, quality of colleagues, and more. If you are currently considering a work opportunity at Endsight, we recommend that you talk candidly with existing employees. Don’t shy away from bringing up tough questions about these reviews and any concerns they may have created for you. You’ll have the opportunity to meet with 3-4 of our front line staff during the interview process. They will help you get a great feel for what it’s actually like at Endsight. All we ask is that you keep an open mind and decide for yourself. Thank you for your consideration!! Mike Chaput, Endisight CEO P.S. We have also been accused of posting “fake” reviews on this site. In fact, one of the other owners of Endsight, who is also an employee and entitled to his opinion, posted a review labeled “Great place to work if you want to make a difference”. No other executive has posted a review on this site.
1.0
Apr 30, 2009

A Great Company to Hire, A Terrible Place to Be Hired By

Systems administrator
Recommend
CEO approval
Business Outlook

Pros

As a company, EndSight is recognized as a leader in small-to-medium business IT support and having the company name on your resume is a boost for most IT professional.

Cons

The expectations and workload put on the shoulders of the systems administrators are highly unrealistic. Concerning management, a lot of improvements could be made in regards to employee relations and bonus structure. A great deal of disrespect, and often times disdain, is shown towards employees by C-level management.

1.0
May 21, 2015

Overworked and under appreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Access to SMason Technicians are all knowledgeable for the most part.

Cons

Obvious favoritism by owners. Dwelling on negatives, very few acknowledgement. Appreciation is granted through points on company games, usually based on cronyism and lame prizes. Terminations based on rumors, rarely merit. Gossip and exaggeration a regularly occurring practice. Owners totally unaware of how disconnected they are in day to day operations, react sharply to negative feeds and rarely see whole picture. Excessive meetings among management and senior staff, with incomplete information, and limited initiatives being adopted or successful. Pay what your employees deserve! Way under scale for the work performed. Overpricing and inflexible pricing for value add services such as backup and HaaS. Understaffed in key areas constantly. Failure to retain or appreciate talent. Common to work 12+ hour days with no compensation or acknowledgement especially in NOC and Account Management. Bringing on new clients a higher focus that properly servicing existing customers.

avatar
Endsight Response
11y
Dear Reader, As you can see there are quite a few negative reviews on this site. The details associated with them make it clear that these reviews are indeed authored by a former employee. When the reviews first appeared, we had believed them to be the work of a specific former employee with malicious intent on damaging our reputation due to a competitive incentive. We surmised that the reviewer was using multiple aliases to make his feedback look much more systemic; however, we had no way to prove this. Given our belief that the platform was being used as vehicle to damage our reputation; we didn’t feel like we could respond honestly without coming off as defensive. Instead, what we decided to do was to engage our existing employees in attempt to find out whether these negative reviews truly embodied the way our existing employees felt and Endsight. We decided to use it as an opportunity to improve and grow regardless of the source of the feedback. We engaged with the company www.tinypulse.com. Their business model is to send our existing employees a single question survey every week designed to anonymously get critical feedback to managers. They compare your results to all other companies and provide a benchmark. What we learned from existing employees at Endsight is as follows: Many employees, but not all, agree with the critical feedback about our compensation policies and benefits: On the question about “How fair and competitive do you think the benefits are?” We scored a somewhat disappointing 6.8/10 (benchmark 6.9). Many specific details and comments were provided for us to consider. However, we also learned that employees who work at Endsight are, in general, happy. Tinypulse asks the question once per quarter “How happy are you at work (1-10)?” Jul 30, 2014: Our score 8.4/10 (benchmark 7.5) Oct 22, 2015: Our score 8.6/10 (benchmark 7.5) Jan 14, 2015: Our score 8.5/10 (benchmark 7.6) Apr 8, 2015: Our score 9.1/10 (benchmark 7.7) July 1, 2015: Our score 9.1/10 (benchmark is 8.2) In addition, existing employees rated us above the benchmark on many other questions regarding culture, core values, job security, how our customers feel about the service we provide, learning opportunities, quality of colleagues, and more. If you are currently considering a work opportunity at Endsight, we recommend that you talk candidly with existing employees. Don’t shy away from bringing up tough questions about these reviews and any concerns they may have created for you. You’ll have the opportunity to meet with 3-4 of our front line staff during the interview process. They will help you get a great feel for what it’s actually like at Endsight. All we ask is that you keep an open mind and decide for yourself. Thank you for your consideration!! Mike Chaput, Endisight CEO P.S. We have also been accused of posting “fake” reviews on this site. In fact, one of the other owners of Endsight, who is also an employee and entitled to his opinion, posted a review labeled “Great place to work if you want to make a difference”. No other executive has posted a review on this site.
Viewing 4 - 6 of 66 Reviews
Related searches: Endsight jobs | Endsight salaries | Endsight benefits | Endsight interviews
ReviewsEndsight reviews

Glassdoor has 67 Endsight reviews submitted anonymously by Endsight employees. Read employee reviews and ratings on Glassdoor to decide if Endsight is right for you.