- Pay
The ability to increase compensation beyond what you start with is nonexistent for the majority of employees and it is felt across the board. The frustration from each employee to get more in compensation is felt across the board with nearly everyone being paid far less than they are worth, this is apparent as nearly every internal survey showed a majority of employees rating Entech the lowest in this regard. Entech does offer COLA but they make no guarantees and only a very few employees are actually eligible for it. Whatever your starting pay is will likely be very close or similar to what your pay is when you leave Entech, upper management will regurgitate the same few phrases in regards to increasing pay, that the ways pay can be increased are clear but this is more or less a shield to hide behind as there are no clear steps you can take to actually receive these raises, they are vague by design, such as "Merit Raises" of which in my time I only heard a handful of employees receiving. If you are experienced in IT you can expect to be paid about average for the current job market locally in SWFL, however this is drastically lower than what you can expect to find with a full remote position
- Management
Entech is very much a boys club, the people getting promotions or moving positions are those who can do the most brown nosing or fit in the best with upper management. This leads to some employees getting needless "Director" promotions to departments that don't have any employees to actually direct because they happen to be close friends with a VP. Entech management has a willful ignorance of how unhappy employees are. With several negative reviews on their Glassdoor management Entech management will try and get as many people as possible to try to flood out the negative reviews, or will appeal to Glassdoor in any attempt to get them removed instead of looking inward and trying to appeal to employees.
- Workload
Entech operates lean, they brag about it, which admittedly does have its benefits, such as they have never had to perform layoffs due to hardships in the economy, the downside of this is that everyone is constantly overburdened with work and is eternally burnt out. Entech will take everything you are willing to give it, there are always too many tickets and not enough engineers, this leads to engineers who are not willing to stand up for themselves getting pelted and constantly bogged down with emergency after emergency, while other engineers get fewer tickets because they successfully put their foot down. There is an OnCall rotation, it has gotten better over time but the compensation for it is not nearly enough as the SLA to respond back to clients over the weekend is not enough time to take care of basic tasks such as cooking for yourself or your family, going to the grocery store, House chores, etc. However if you are a supervisor there is no compensation for your on-call rotation.
