Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
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Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
1.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Loved this company for years but things changed and just not confident it’s headed in right direction anymore

Cons

I worked for many years and loved my job but there are so many changes occurring and it’s just feeling reckless at this point. A new ceo and more new executives have been brought on, it’s apparent they don’t know the business, products, or industry but are here to help us grow - odd. Feels like a boys club is being built at the top with the new ceo bringing in his buddies to do his bidding, many in leadership have discussed walking and have started looking - no one speaks up as the new regime is in. I jumped before I felt like It was going to get worse. Previous executives seem to have lost control and are being replaced at a pace faster than anyone expected. New leadership continues to discuss financials and it’s clear it’s heading towards IPO and that’s the focus and it’s losing focus on employees, customers, and culture and it’s about margins and revenue - words and actions don’t seem to be matching. Previous CTO bailed he was fantastic to work with, wouldn’t be surprised to see more senior leaders bail with the change and arrogance that has come in. Sad to see all that was built and the culture torn down so fast - best wishes to Entrata, glad I bailed hope they get through it.

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Entrata Response
5y
Thank you for taking the time to leave a review. We truly appreciate your honest and open feedback. We will be sure to share the details of your review with the appropriate stakeholders for additional review and analysis, as we are always striving to improve the employee experience as well as our service to our clients. If you would like to discuss any aspect of your review further, please do not hesitate to directly contact hr@entrata.com.
1.0
Nov 6, 2020
Recommend
CEO approval
Business Outlook

Pros

When you have other colleagues suffering with you under the toxic culture that management has created, you gain a sense of brother(sister)hood among each other. Everyone really tries to pick each other up especially when the weight of work burdens you every day.

Cons

Where do I start? It's extremely difficult to hear from management after explaining and giving evidence to the ever-increasing workload and stress on the department that we "just need to have better attitudes about it." It sometimes feels taboo to even voice our concerns or exhaustion from the constant responsibilities that are being added upon. On top of that, there is very little trust from management. We have to return-and-report every single hour of every single day of what we do, lest we are perceived as not doing our jobs. Did I mention that there is a lack of vision and expectations from them? The KPIs were so inconsistent and ill-measured that it was difficult to know if we were actually doing things right because we had no direction or help from management. I could go on and on about how freeing it was to leave that department, but I'll leave it with this last statement: Every day I felt like I was on a PIP and about to lose my job.

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Entrata Response
5y
Thank you for taking the time to review your experience working at Entrata. We appreciate your candid feedback. We are continually looking for ways to improve, and will be sure to share your feedback with the necessary personnel and departments for review. If you have any additional feedback, or would like to discuss your experience further, please feel free to contact hr@entrata.com.
4.0
Nov 14, 2017

Content Specialist

Recommend
CEO approval
Business Outlook

Pros

Great company culture. Forward looking company who actively promotes the company values. On my team collaboration, cooperation, and innovation happen often. Benefits are about the same as most in the area. The company provides fun experiences for employees, and the facility is top notch. Training is good, and my manager, in particular, is excellent.

Cons

The biggest problem I have is with pay levels and the fact that there is no PTO for this position. The beginning pay is on the low side for the skill level it takes to do the job. Not having PTO or Holiday pay in conjunction with the low hourly rate takes a big bite. It makes it makes taking any time off, even when you're sick, difficult because you have to weigh the cost, the literal cost, taking a day off will mean.

Viewing 58 - 60 of 719 Reviews

Glassdoor has 724 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.