Entrust reviews

3.7

69% would recommend to a friend

(436 total reviews)
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Todd Wilkinson

68% approve of CEO

44% positive business outlook

Entrust has an employee rating of 3.7 out of 5 stars, based on 436 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

436 reviews
3.0
May 21, 2020

Poor Vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great locations, globally. Very talented people across many groups. Ambitious and aggressive goals. Great industry.

Cons

Senior leadership is completely misaligned. Engineering teams work against each other with apparent support from their senior leaders. Product managers are just an extension of marketing and aren't expected to provide real, measurable requirements to engineering teams. Old company versus new company battles are constantly waged but in a passive aggressive, Minnesota style. For example, mechanical engineering seems to want software engineering to fail so they can have the company that they had a decade ago. Software engineering leadership ignores others, stoking the negative climate. Senior leadership in this department is a decade behind in their expertise and vision. Hero culture. Persistently rewards teams for pulling off last minute saves and never seems to care why it is necessary to save every project. The "heroes" are great people, but seem not to realize that they are stunting their careers. Many promotions are political and not based on competence.

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Entrust Response
4y
Thank you for sharing your observations; we will share this information with our leadership team.. We work hard to keep our culture strong and operating as one team, unified by our values. One of those values is collaboration and we ask our colleagues to move forward together and debate differences of opinion respectfully and productively. During our review process, we set goals that align with all our values to make sure our culture is fair and that everyone has a voice.
2.0
Aug 22, 2024

Finally leaving… a review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn new tools and technology. Good teammates, who are (mostly) equally abused.

Cons

The stress level is getting very unhealthy. You think you try and do a good job only to be accused of doing exactly the opposite. Literally - accused. The glass is always half empty, ideas are bad, initiatives are killed at the bud with “why would you even consider that?” The first answer is always a “no” before you even get a chance to present your case. Leadership demonstrates lack of emotional intelligence and has a habit to be on the lookout for someone to blame. It inevitably prompts “some” people to throw others under the bus, especially if they are in a higher position than you. The distrust increases, team dynamics become unpleasant and even toxic, people are more likely to leave. Leadership sees no connection and continues on this track rather than trusting people they hired, having put them though way more interviews than any company I know and rather than focusing on the processes and addressing the issues together as a team. There is a lot of mess to clean and regardless of your efforts in any direction you get blamed for not cleaning it in a different direction, or quickly enough… or cleaning the wrong mess when there’s other mess, or doing it at the wrong time, or not doing it just yet, after you were told to do that yesterday, etc. You regularly have to split among 5-6 priorities. If you can’t handle all - let’s look for someone to blame. Somebody must be to blame, may as well be you. Most people are very serious, no jokes. The environment overall is heavy. 0 fun. It’s only work. No getting to know colleagues as people and not just employees. Colleagues are afraid to say anything because every word is scrutinized and remember the team dynamics? need to find someone to blame. So be careful with your words. You will be accused on the spot without hesitation and in front of everyone. Public shaming? No big deal. Because remember? Lack of emotional intelligence… and no awareness of the impact of tone, setting and choice of words on others. You are expected to work work work to get things done at any hour it takes but for the “regular people” the pay is lower than the pay at comparable companies. Then they are the first ones to be thrown under the buss when there is a search for who is to blame. You get yelled at regularly or spoken to as if you are stupid and you are supposed to just take it. And then take it another day… Because apparently working just can’t be enjoyable and it has to cause you constant stress that permeates other areas of life! But nobody acknowledges you have other life. Or maybe management thinks they have to stress you out on purpose to get results. That’s what it seems.

2.0
Jun 8, 2025

Outsourcing paradise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits for those who are left. Always profitable.

Cons

Outsourcing everyone possible to India. Philosophy is if your job can be done remotely, it can be outsourced. No career future if you aren't on site.

Viewing 7 - 9 of 436 Reviews

Glassdoor has 511 Entrust reviews submitted anonymously by Entrust employees. Read employee reviews and ratings on Glassdoor to decide if Entrust is right for you.