Entrust reviews

3.8

71% would recommend to a friend

(439 total reviews)

Tony Ball

Not enough data to show CEO approval

48% positive business outlook

Entrust has an employee rating of 3.8 out of 5 stars, based on 439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

439 reviews
1.0
Apr 2, 2025

Disappointing Experience – Unfair Treatment After 8 Years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers some flexibility in terms of work-life balance. There are a few hardworking individuals, but unfortunately, they get overshadowed by poor management.

Cons

Management is a disaster. I’ve spent 8 years with the company, but the way management handles situations and treats employees is appalling. They seem completely disconnected from the day-to-day operations and are more focused on internal politics than supporting their teams. Unfair redundancy. After years of hard work, I was made redundant with little regard for my loyalty or contributions. It felt like they were cutting costs without any real consideration for the people who helped build the company. Customer Success Team is essentially useless. They have no clear quota or targets and seem to get away with minimal impact, while other teams are constantly under pressure. The lack of accountability and performance metrics is frustrating for everyone involved. There’s no transparency when it comes to layoffs or redundancies – decisions are made quickly and without adequate explanation, leaving you feeling undervalued and unimportant.

1.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

None. False hopes that they care about their employees.

Cons

Company has been side blinding and laying off people and whole teams due to senior leadership mismanagement of products, and by bringing in off-shore cheap support. Concept was to reduce overhead costs but now they are realizing that this was a mistake as there is now a huge lack in quality and efficiencies in many areas from customer support, to finance , through to technical delivery and implementation . Stay away from this company. Toxic.

3.0
Aug 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Can easily coast once you're in.

Cons

Slow pace, lots of processes and management layers that prevent actual work getting done.

Viewing 232 - 234 of 439 Reviews

Glassdoor has 514 Entrust reviews submitted anonymously by Entrust employees. Read employee reviews and ratings on Glassdoor to decide if Entrust is right for you.