Does Epos Now pay their employees well?

According to anonymously submitted Glassdoor reviews, Epos Now employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Epos Now. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Epos Now?

62% of Epos Now employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epos Now 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epos Now?

Sales Consultant (37) , Implementation Manager (23) , Sales Representative (17) , Implementation Consultant (16) , Sales (16) , Customer Service Representative (15) , Customer Service Consultant (14) , Software Engineer (13) , Customer Service (9) , Point of Sales Consultant (8) , Sales Executive (8) , Customer Support (7) , Software Developer (7) , Account Executive (6) , Technical Support (6)

What are the pros of working at Epos Now according to real employee reviews?

"Epos now is full of great people to work with who have a thirst and drive to succeed." ((in 41 reviews)); "The management and HR department are great!" ((in 31 reviews)); "great culture and pays very well if you perform" ((in 30 reviews)); "The training from Jemma Dickel has been great and really fostered confidence in myself and the other new hires." ((in 23 reviews)); "The managers there are good too, those who answer to the head of service anyway" ((in 23 reviews))

What are the cons of working at Epos Now according to real employee reviews?

"The first and most obvious is the low pay." ((in 22 reviews)); "No benefits until 2022 which is unfortunate." ((in 12 reviews)); "Poor salary." ((in 11 reviews)); "that said leadership is aware and actively working to strengthen infrastructure and streamline operations." ((in 7 reviews)); "Upper management are largely sexist, rude and they absolutely do not care about their staff let alone their customers." ((in 6 reviews))

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Epos Now

Epos Now reviews

Item: Epos Now
Rating: 3
Author: Current employee - Customer Support Technician

3.6

62% would recommend to a friend

(548 total reviews)

Jacyn Heavens

74% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.5

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

Epos Now has an employee rating of 3.6 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epos Now employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

548 reviews

3.0

May 20, 2019

Positive experience, needed more structure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun environment with nice colleagues

Cons

lack of structure and stability

3.0

Sep 12, 2016

Mixed Bag

Customer support technician

Recommend

CEO approval

Business Outlook

Pros

The staff are lovely and your work with people that come from different backgrounds and lifestyles. The teams are designed to make everyone happy and you can easily make friends. The business owns 3 buildings in one park so there is enough parking for the staff currently. Being just outside of the middle of Norwich means that it is quiet outside which means little distraction from anyone else.

Cons

Money is key to success, you can sometimes be put into a position where your growth internally is highly dependent on the value you bring the company rather that pure skill. It is very easy to get lost in a see of faces and names. The company as a whole has goals that it has set for everyone, but they don't take into account what the company needs to put into the people to help get them there.

Viewing 547 - 548 of 548 Reviews

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Customer Retention Agent

Post Sales Consultant

Customer Support Consultant

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Reviews by job title

Positive experience, needed more structure

Mixed Bag

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