Epos Now reviews

3.6

62% would recommend to a friend

(548 total reviews)
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Jacyn Heavens

74% approve of CEO

60% positive business outlook

Epos Now has an employee rating of 3.6 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epos Now employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

548 reviews
4.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership and collaborative culture.

Cons

Clearer communication on policies needed.

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Epos Now Response
4mo
Thank you for taking the time to share your feedback- we truly appreciate it. We're glad to hear about your positive experiences and always welcome suggestions for improvement. Your input helps us continue to grow and enhance the workplace at Epos Now
1.0
Feb 18, 2026

Rapidly Declining

Recommend
CEO approval
Business Outlook

Pros

The product itself isn't terrible which makes sales easier. Colleagues are great.

Cons

Not even sure where to start but here we go: - Micromanaged to the hour. God forbid you get deals in but don't hit some arbitrary KPI - Bare minimum pension. Salary sacrifice is available, but of course not matched by the company. - No sick pay even for long term salaried employees. In fact, take an hour out for a doctor's appointment and that'll be deducted too. - Targets generally increase month of month to be nonsensical. Literally, no one hits them. Feels like the exec team sit in a room and see who can shout the highest number. - Speaking of targets, currently 2/3 of the way through the month and they've still not been announced. - Commission earning opportunities moved to other departments with no warning, and nothing to make up for it. Every single sales person is earning less year on year. - Basic salary bands are impossible to reach (primarily due to the above). The bands themselves haven't changed in a decade so even the basic wage has stagnated. - the commission on card payments is a joke. Competitors (even those with basic salaries) will offer 5x what we get.

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Epos Now Response
4mo
We are continually working hard and implementing improvements to ensure Epos Now is an amazing place to work. We take all feedback provided to us seriously, If you have any further feedback we do encourage you to contact us confidentially on HR@eposnow.com so that we can discuss this in more detail with you Many Thanks People Team
3.0
Feb 17, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Easy to be good at once you know your stuff, commission structure

Cons

No staff appreciation, high turnover in teams, 1 year is long tenure, poor progression

Viewing 16 - 18 of 548 Reviews

Glassdoor has 560 Epos Now reviews submitted anonymously by Epos Now employees. Read employee reviews and ratings on Glassdoor to decide if Epos Now is right for you.