Epos Now reviews

3.6

62% would recommend to a friend

(548 total reviews)
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Jacyn Heavens

74% approve of CEO

60% positive business outlook

Epos Now has an employee rating of 3.6 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epos Now employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

548 reviews
2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice building and decent lunch options in the area. Health insurance was the only reason to stay on.

Cons

Performance reviews do not occur so you have no idea how you're doing, they allow you a decent amount of PTO but you could never schedule it and they move the goalposts on their metrics constantly. Turnover is high for a reason.

1.0
Mar 10, 2026

Do Better

Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my early time here. I met good people in the Service and Software team, My Service TLs were suppportive ( some more than others ) and they did alot to keep me when I got offered another job from elsewhere. I got promotions because I worked hard and rewarded because of it.

Cons

Ah were to begin. GPDR being breached daily. Tier 1 agents in the Service team pressured into making Sales as revenue has been brought back in to their KPIs but were brought on board with the company with "no sales" Illicit substances consumed on site and it being "accepted" because they are Sales. Certain behaviours by staff that would warrant authorites involvement but cannot disclose here . ( use your imagination ) and it being glossed over. If your female, young and pretty, avoid. Changing the goalposts on peoples commisions midway through a month. People sleeping with the people that report to them. Management not recording people sick which results in people being overpaid and having to pay the company back. The toxicity between Service TLs and there teams. Jesus, you're all on the same team.

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Epos Now Response
4mo
Thank you for taking the time to provide your feedback. You have raised a number of serious issues, and we take allegations of this nature very seriously. We would greatly appreciate any additional information you are able to provide so that the matter can be reviewed and investigated formally. If you have any further details, please send them to HR@eposnow.com. Many Thanks The People Team
5.0
Mar 3, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Great place to work, great enviorment

Cons

There are no cons for Epos Now

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Epos Now Response
4mo
Thank you for taking the time to share your feedback- we truly appreciate it. We're glad to hear about your positive experiences and always welcome suggestions for improvement. Your input helps us continue to grow and enhance the workplace at Epos Now
Viewing 13 - 15 of 548 Reviews

Glassdoor has 560 Epos Now reviews submitted anonymously by Epos Now employees. Read employee reviews and ratings on Glassdoor to decide if Epos Now is right for you.