Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 3, 2017

Love My Job!

Recommend
CEO approval
Business Outlook

Pros

Equity Residential is committed to not only taking care of it's residents, but also the employees. I have been here 10 years and I still get blown away at the amount of time and attention the employees get. I truly feel valued and appreciated every day. Another bonus of working at Equity--my co-workers feel like family to me now after 10 years. I have made lifelong friends here. Also, Equity has really started recognizing successes more frequently and shares those successes in our weekly portfolio-wide meetings. I really feel like I live the "work hard, play hard" motto here at Equity.

Cons

Some communities, in my opinion, are staffed a little light. I understand the save in salary but some communities could use maybe 1 more person in the office or 1 more person on the maintenance team (even if it's part-time or seasonal). I have only seen this at a couple of communities though.

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Equity Residential Response
8y
Wow - what an incredible compliment you have given us! We sincerely thank you for your 10 years of service; the fact that you have such a positive attitude about your career and the company speaks volumes about your work ethic and dedication. Employee recognition and engagement continue to be priorities for us, and we are thrilled that you see it as a reality. We continue to evaluate our staffing models and business practices, and we will always be here with an open ear - so please keep making suggestions to your RM, VP, and corporate leaders. While we know change sometimes takes time, we hope you have seen in your tenure here that it is possible, and that patience and persistence pays off. Thank you again for everything you have given the company, your employees, and your residents. Here’s to your next 10(+) years!
4.0
Aug 2, 2017

Excellent Experience so Far

Recommend
CEO approval
Business Outlook

Pros

-A real emphasis on individuality and taking responsibility -Great training programs -Company culture is fantastic, especially compared to many direct REIT competitors -Upper management is always available for support and guidance

Cons

-Internal growth is slow, with promising open positions getting inundated with overqualified internal applicants -The pay is horrible. You work too hard for what you make. They recently started a new commission system which is paltry. -Time off is very minimal, and there is a lot of push back when you try to use your little bit of vacation time and sick time.

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Equity Residential Response
8y
Thank you so much for sharing your thoughts about our culture, training, and the sense of empowerment and accountability you feel here - it’s music to our ears! We also appreciate the constructive feedback you have provided regarding pay, time off, and internal growth. We recognize how competitive promotional opportunities can be in some areas, and we encourage you to align yourself with a mentor, and to take advantage of opportunities to further your knowledge and prepare yourself for the next step. Regarding your feedback about compensation, we conduct extensive market evaluations frequently to remain competitive with total compensation (base salary, commissions, benefits, etc.). We find many employees are actually making more on the new commission program, but with the different payout structure (every 2 weeks as opposed to once a month), it feels much different - so we urge you to take a close look at your current and past earnings to compare, and stay in communication with your manager. As for time off, we know that the pressure is felt more than ever during the busy summer months, but we want to ensure that you have the opportunity to take the time you have, when you need it. If you have concerns, please reach out to your Regional Manager or HR Director. Thanks again for your feedback!
4.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

I love the atmosphere here at Equity. It's a company that really does (for the most part) care about their employees. They really do foster a bootstrap mentality that anyone can go from the bottom on up and I see that all the time. They love to promote from within! They also have fantastic online classes and great structure for anyone new to the industry and/or company.

Cons

Worst thing? The fact that Equity works with skeletal crews, operating properties super skinny on personal in comparison to other companies. This in turn creates tons of stress as really you could really really use that extra service or office person. The other big con is how they treat employee residents. I have repeatedly seen my rent increases over 10% as an employee and there is literally no way to negotiate without putting up the biggest fuss. It is SO incredibly demotivating to work for a company that you know is taking home millions every year and then the one big perk of property management they squeeze you.

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Equity Residential Response
8y
First and foremost - thank you for your 10+ years of service! Your tenure speaks volumes to your level of dedication, and as we recognize the importance of continuing to engage and retain our team members, we sincerely appreciate your feedback. We are continually looking at our employee discounts to take into consideration market factors, which is why the apartment discount percentage for Northern California was increased to 40%. That being said, as you likely know from your experience here, the market demands the increase percentages for lease renewals, and employee residents are subject to fluctuations in rental increases, as are all residents. Please know that we are always open to hearing your feedback, which is why we conduct our annual engagement survey, hold Town Hall meetings, have rolled out a new brand promise, and have planned our Leader Summits for the fall. We sincerely hope to have the opportunity to listen to and address your concerns. Thank you for taking the time to share your thoughts, and please keep the dialogue going with your local leadership team.
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.