Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Oct 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Colleagues have each others backs and are there to help out other communities when in need.

Cons

Skeleton staffing at most communities. Leadership out of touch with reality on being on-site, and not having appropriate staffing to assist customers.

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Equity Residential Response
8y
Thank you for taking the time to share your thoughts; as one of our valued property leaders, we are encouraged to hear your overall positive thoughts, as we recognize that morale and engagement starts with you and trickles down to your team. We are very appreciative of all that you do for the company and your employees as a Community Manager, and we hope that after our recent leadership summits you are feeling encouraged by senior leadership’s desire to hear your perspective and to make adjustments as needed. Between the summits, town hall meetings, and regular market visits, our leaders are committed to spending as much time in the field as possible in order to best support you. Staffing and work/life balance are important topics, and we are exploring a number of different initiatives for our hardworking field team members. Keep speaking up, and we promise that we will keep listening! Thank you for all that you do, and here’s to many more years of having each other’s backs.
4.0
Oct 7, 2017

Great Company!!!

Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my job at Equity! I feel like I grew so much as a leasing consultant and learned so much about the industry. I enjoyed my teammates and the company as a whole. Every time I visited the corporate office I felt welcomed, and was excited to grow with the company. If I hadn't moved to a state where Equity didn't have any properties, I'd definitely still be working for them! - Compensation - Great new hire training - Rent discount - Sense of community with co-workers and other members of the equity team

Cons

- Non flexible work schedule - Commission structure compared to the previous management company I worked for - Short staffed

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Equity Residential Response
8y
Hello, and many thanks for your review! We are thrilled to hear that you enjoyed your time with us so much. It’s wonderful that you formed such strong relationships with your teammates, and that you felt supported and welcomed by corporate leadership: two of our most important ongoing goals. We also appreciate your balanced feedback regarding the things you found challenging, particularly the commission structure and staffing. Striking the right balance in each of these areas is an ongoing challenge, and we assure you that we are constantly seeking feedback, evaluating compensation data and staffing levels, and striving to meet the needs of our dedicated workforce while working to attract and retain high quality talent. We are committed to continuing these efforts, and we always welcome suggestions. We are sorry that our journey together ended with your relocation, but we hope our paths will cross again in the future!
2.0
Oct 5, 2017

Depends on location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay, flexible schedule, great commission structure. Overall a good company, I just got unlucky with a terrible boss which ruined the experience.

Cons

No oversight, managers can do whatever they want. My PM paid herself thousands of dollars of commissions other employees earned and lied about it, never showed up for work, refused to talk to residents, etc.

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Equity Residential Response
8y
We are very sorry to hear that your time with us ended on such a negative note. We do not condone the behavior you have described in any of our employees, and we very much regret that this was your experience. We hope that you had an outlet to express your concerns when you were with us; if not, we would welcome the chance to speak with you now. Please feel free to reach out to your former HR department if you have any particular feedback or concerns that you would like to share. We appreciate the years you spent with us, and we wish you all the best in your future endeavors.
Viewing 895 - 897 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.