Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Great people to work with" ((in 65 reviews)); "Great Training and that's it" ((in 46 reviews)); "Great employees who have been around for years." ((in 32 reviews)); "Growth opportunities locally and nationally!" ((in 23 reviews)); "Great team to work with that supports each other and understands the value of all employees." ((in 23 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Constantly defending performance to upper management." ((in 43 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 41 reviews)); "no work life balance as you have to work almost every weekend" ((in 37 reviews)); "Regional managers on the east coast." ((in 32 reviews)); "Property management can be busy and stressful" ((in 18 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jul 22, 2015

Community Manager, New York City

Community manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, excellent property management software, plenty of learning opportunity, constant training, company outings.

Cons

Pay is not enough for all the work they will put on you, very clicky environment, they will promote those that are "liked" by area or regional managers, not necessarily the most capable of doing a designated job, claim to be customer service oriented, very greedy company, it's all about $$$

Equity Residential Response

10y

Thank you for your feedback. We are glad to hear that you enjoyed many aspects of your experience with Equity. Regarding pay and promotions, we do our best to reward success and to acknowledge a job well done.

4.0

Jul 22, 2015

Good Experience! Great Stories

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

The industry itself is pretty fast paced, so days are never short. There is always something to do, and some conflict to resolve. It is a pretty active position, which requires you to be on your feet, which is nice. It is not a desk job. Another added bonus is a late start, with 9:00am typically being the earliest. This allows for long mornings (and long nights!). Equity has a lot of resources as far as software and programs which helps make the position easier. Benefits are great for the industry. And you can meet many colleagues, throughout the geographical area.

Cons

Residents are just the worst! This is an intimate brand of customer service that can really wear you down emotionally. That, coupled with corporate pressures makes the stress to salary scale, imbalanced. Lastly, working weekends. With this position, you will want to work weekends for commissions.

Equity Residential Response

10y

Hello, We’re happy to hear that you enjoyed your experience with Equity. With any service driven company, each interaction with a customer can be different or even challenging at some times. However, by creating effective teams and providing dependable resources, we strive to make sure our employees are prepared and confident.

2.0

Jul 22, 2015

NY's new motto: Out with the old, in with the new

Community manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great coworkers. Large stable company who own and manage their own properties. Systems are up to date with new technology making it easier to manage your property. Training is a focus. Outings are fun.

Cons

The company has shifted in a direction that only cares about the bottom line. Employees are not valued nor are our residents! It's all about the money. It is understood that Equity is a REIT and we must do our best to make money for our shareholders. However, where is the balance? Extreme micro managing from corp level who only harps on what you can do better. Never focusing on what you have done well. There is a sense of a pompous tone from corp. Make money!! Even it means low annual increases for employees. And don't move on property because your increases will be just as high as residents! It seems the newly hired employees benefit the most with regards to compensation. Just wondering how many people need to leave for someone to see what's going on. Even new employees feel blindsided in comparison to what they were told and the reality of the way it is.

Equity Residential Response

10y

Thank you for your feedback. We're pleased to hear that you enjoyed your teammates and company functions. However, we are sorry that you felt micromanaged and for your feelings that the company only cares about the bottom line. While it is true that senior leaders are passionate about the company, its success, delivering great customer service and creating a culture of accountability, no one likes to feel micromanaged. We like to think there can be a balance and are sorry you don't feel that it was true for you.

Viewing 928 - 930 of 1,121 Reviews

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