Equity Residential reviews

4.2

79% would recommend to a friend

(1,118 total reviews)
avatar

Mark Parrell

87% approve of CEO

74% positive business outlook

Equity Residential has an employee rating of 4.2 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Nov 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Steady and dependable pay/benefits. Making friends with co-workers is a given. Equity has or had a very good culture of employees across the nation feeling as though you belong to a family. Creating relationships with residents is really what gets the field employees though the day. Reaching out to your co-workers who are in your same position is often helpful with sharing practices, procedures, and policies. Equity does try to calm the storms with parties for the employees and nice day long meetings for the entire region to get together.

Cons

Equity Residential is extremely cheap. Often times major issues with the communities are not fixed or resolved until the situation or issues become dramatically out of control. In this area they have cut cleaning contracts for the majority of the garden style communties leaving the staff to do the dirty work. Properties are not very well maintained, those being renovated are cheaply done and results of poor, cheap products and wokmaship are evident to the customers. Equity does a great job of trying to create job growth by purchasing additional properties but don't expect to transfer or be promoted if you're not in the right circle or know the inside of the very apparent politics.And if you do get promoted, don't expect any training from your direct supervisor, promotions are sink or swim as far as meeting the job requirements. This area is very cliquey, there is definately a seperation between the corporate eployees and field employees. As far as resident retention, they are only a valuable as the rent they pay. The older properties make it quite difficult for people to be proud of where they live, crime, stuctural issues, uncaring and "robotic" staff are becoming more of the trend even at the "luxury" communities.

4.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Great training opportunities exist. Because the cmpany is nationwide there can be great opportunity to advance your career by moving around the country.

Cons

The development side of the business is growing and not quite to par to the competitors. Quite a bit of paperwork and reports to be completed on site. Processes could be streamlined a bit more.

2.0
Oct 2, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a great place to reevaluate your career path. You learn a lot about customer service with some really tough real-life scenarios.

Cons

1. bad pay - with a college degree you can earn a fabulous 27K salary :-) 2. horrible clients - if you enjoy being verbally abused, physically threatened and psychologically drained every day at work without having any actual recourse or corporate protection - work here. 3. patronizing employers - insipid smiles and fake personalities galore 4. bad hours - sure, you work 5 days a week -- but you'll only get one weekend off and have to come in extra early or work through lunch to make your quoted 40 hours 5. numbers over people - you get the fun pleasure of telling people that they're only real value is as a lease 6. dirty politics - yay! they'll mislead you're commission sales, make you do extra paperwork, and cut your allocated reimbursements

Viewing 1111 - 1113 of 1,118 Reviews

Glassdoor has 1,163 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.