Is Erie Insurance Group a good company to work for?

Erie Insurance Group has an overall rating of 3.6 out of 5, based on over 695 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 55% of employees would recommend working at Erie Insurance Group to a friend and 57% have a positive outlook for the business. The best reviews about Erie Insurance Group have been left by employees working as Insurance Agent , Property Adjuster and Software Engineer .

Does Erie Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Erie Insurance Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Erie Insurance Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Erie Insurance Group?

55% of Erie Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Erie Insurance Group 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Erie Insurance Group?

Claims Adjuster (21) , Software Engineer (17) , Insurance Agent (11) , Property Adjuster (11) , Customer Advocate (10) , Associate Software Engineer (9) , Inside Claims Representative (9) , Intern (9) , Liability Claims Adjuster (9) , Underwriter (9) , Analyst (8) , Claims (8) , IT Analyst (8) , Manager (8) , District Sales Manager (7)

What are the pros of working at Erie Insurance Group according to real employee reviews?

"Great benefits including healthcare and vehicle" ((in 96 reviews)); "It has a good culture and is a dependable employer" ((in 30 reviews)); "401k and pension" ((in 29 reviews)); "Good work life balance 40 hours are normal" ((in 22 reviews)); "The employees are friendly." ((in 16 reviews))

What are the cons of working at Erie Insurance Group according to real employee reviews?

"Outdated policies, little to no perks in the different branch offices mostly due to poor management personnel" ((in 24 reviews)); "Promotions are rarely given to anyone with less then five years experience, nepotism is a deep rooted systemic problem for the entire organization" ((in 17 reviews)); "Starting salary is low." ((in 11 reviews)); "Poor Training and many positions are filled with unqualified individuals." ((in 10 reviews)); "Leadership is poor." ((in 8 reviews))

What are employees saying about Erie Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Erie Insurance Group layoffs and their outlook for job security at Erie Insurance Group in 2026.

What are the top reviewed Erie Insurance Group locations?

Erie , Pittsburgh , Raleigh , Philadelphia , Silver Spring , Bethlehem , East Peoria , New York , Charlotte , Cary , Canton , Brookfield , Knoxville , Allentown , Richmond , Roanoke , Rochester , Washington , Nashville , Indianapolis , Harrisburg , Media , Pekin , Peoria , Erie , Virginia Beach , Ashburn , Winchester , Milwaukee , Hickory

Erie Insurance Group reviews

3.6

55% would recommend to a friend

(576 total reviews)

Timothy G. NeCastro

70% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Erie Insurance Group has an employee rating of 3.6 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Erie Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

576 reviews

2.0

Mar 23, 2017

Employed 20 years, contemplating leaving...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, financially sound company.

Cons

I have been an employee in claims for 20 years. I have seen many changes which never are for the betterment of the employee unless they are in upper management. Company moto is "Service Above All" which most employees adhere to strictly. However, over the past five years or so management has been very indifferent to being open to listen to any suggestions by adjusters to help with the betterment of the claims handling process. This along with the extremely high volume of the claims load makes for a very poor work environment causing high stress. Also, IT department is inefficient in their ability to update and stay current with the computer system software that would allow for more efficient handling of the claims process. Any advancement or promotion is very limited. As well, the latest process has been to hire from outside of the company rather than promote from within. If there are any promotions they are not based upon productivity but rather politics.

2.0

Feb 10, 2016

Some good, some bad - depends on what you're looking for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great health benefits, pension plan, tuition reimbursement, some flexible working arrangements, little accountability in many jobs (if you like that kind of thing), pay is OK, best place to work in Erie.

Cons

No fairness - work assignments are based on personal situations (kids, other jobs). Everyone else gets stuck with the long hours and assignments no one wants. Performance reviews are based on how long you've been with the company and how much you suck up, not on what you actually produce. Erie, PA isn't a very nice place to live - economy and winters are pretty bad, no real culture. It's also expensive to live here and you won't get paid at national average salaries. Everyone is related - entire families work at Erie Insurance - so be very careful what you say. Hard to get promoted because people work here for life. I'll move on as soon as I can.

1.0

Jan 30, 2016

IT Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing Much To Say most of the time,

Cons

Very old Technology, Most of the People working there are old school guys just doing the same thing again and again. Supervisors are not at all qualified, Some Supervisors literally know nothing on the technology and Just Flirt with the Interns.

Viewing 13 - 15 of 576 Reviews

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