Etsy reviews

4.0

75% would recommend to a friend

(552 total reviews)
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Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
3.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a lot of lurkers in the company. If I accurately document what’s going on, even to be fair to myself AND the company, they’ll figure me out. So, paranoia runs deep. Which is not a con! Not necessarily. Not in trust and safety. You have to be a little bit rat brained. Pros… you get access to a deep network of smart and interesting people. Access. There’s a lot of swag and side perks: everyone is getting trips to New York. That’s cool. Generally, name brand is very good so people on the street like you. There is a blameless culture with respect to learning and mistakes and in a company admittedly learning on the fly, everyone makes errors. Insurance is really good! Stock awards are generous but with the vesting structure and the cratering economy and you get the idea. It’s the cool kids club. It really is. That’s the best we can do. That’s the best I can say. Room for improvement and maybe we’re trying.

Cons

It’s just a mess. And outsiders are despised. If you want a career either come with a glistening resume and a diamond plated backside, or go try Meta.

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Etsy Response
2y
Thank you for your feedback. We’re particularly glad that our blameless learning culture continues to positively influence your experience and the opportunities we embrace as a team. However, we’re concerned to hear some of your comments. Management and HR are trained and available to support any employee who feels that Etsy’s standards of kindness and respect may not have been upheld. We encourage you to reach out to your manager or HR Business Partner – whose information you can find on the Intraknit – for confidential assistance.
4.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

* Generous pay and benefits * Beautiful office space * Open to hiring skilled, hardworking employees with non-traditional backgrounds * Friendly and stylish co-workers * A humane tech culture that ranks well among similar companies like Kickstarter, Pinterest, Shopify, etc.

Cons

Note these are all from pre-2018 from prior management. I only mention here for prospective future employees to keep a look out for red flags: * Privileged and entitled attitudes, especially among engineers * Party / clique-ish atmosphere with lavish dinners and reimbursed expenses * Non-transparent communication of financial situation and company health to employees. For example, while I was there: * The $30m office building renovation was presented as an unqualified Good Thing that employees and management definitely enjoyed. It did not result in a corresponding $30m benefit for customers, suppliers, or investors. * Former CFO espoused false earnings metrics like EBITDA (earnings before interest, taxes, depreciation, and amortization) flew around on a private jet, and exited the company before unsustainable spending became well-known. A former VP was paid $500k / year, untied to performance and disproportionate with the amount of net income and free cash flow of the business. General lack of concern or business aptitude among general management for long-term wellbeing of the company.

Viewing 49 - 51 of 552 Reviews

Glassdoor has 739 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.