Etsy reviews

4.0

75% would recommend to a friend

(552 total reviews)
avatar

Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
3.0
Feb 10, 2016

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good culture, interesting environment, thoughtful employer, flexible working. this company has some really great talent. Some really strong managers leading good teams.

Cons

It doesn't always come across as though they live their values. feedback and recognition need to get a lot better. Management and leadership need to communicate more. Benefits and comp need to be more competitive Decision making process is painful for everyone Poor performers not addressed

5.0
Jan 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Etsy is highly passionate, highly intelligent, highly capable company with a huge vision. It's a constantly evolving atmosphere where creativity and outspokenness are genuinely appreciated and rewarded. That, and we throw one hell of a party.

Cons

Because things are constantly in flux, the environment can be disjointed at times--communication breaks down and projects, people, and spaces are left without an owner.

4.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- The leadership team genuinely cares to develop an inviting, safe, comfortable environment for their employees by offering some of the most exceptional benefits out there and creating public forums for questions to be surfaced and answered - The flexibility in aspects like hours, work modes, and even therapy or childcare during typical working hours is a game-changer - It's easy to feel proud of the product offering and to feel like your company is truly doing good in the world - Most of the employees are genuinely kind people - Despite layoffs, the DEI team and ERGs are still fully staffed and functioning which is promising

Cons

- Extremely risk-averse, even more-so since the recent layoffs of 225 people. They say they want to be innovative, but the red-tape and endless approval cycles make forward motion nearly impossible for many teams. - Learning & Development often takes a back seat. Etsy is most comfortable with people continuing to do what they were hired to do for years, and it's extremely challenging (even as a top performer) to help with projects that assist with other departments or to receive promotions. This has been reinforced by the Director of Growth & Development being one of the people laid off. - There is a clear disconnect in what executive leadership perceives to be the working experience of most employees and the true experience (barriers to entry, access to leadership, ability to push projects forward, etc) - The "Etsy nice" thing is very real. To provide direct, honest feedback about some of the antiquated systems in place, particularly if led by people who have been at Etsy for years, feels like it can cost you your reputation if not your job.

Viewing 52 - 54 of 552 Reviews

Glassdoor has 739 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.