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      Etsy

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      Etsy reviews

      4.0

      75% would recommend to a friend

      (552 total reviews)
      avatar

      Josh Silverman

      63% approve of CEO

      58% positive business outlook

      Ratings by category

      4.4

      Work/Life balance

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.8

      Career opportunities

      3.4

      Senior management

      Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      552 reviews
      5.0
      Jan 24, 2018

      Despite a shaky last year, still the best place I've ever worked

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great place to work as a marginalized person - Since the 2017 layoffs and refocus, people work at a faster pace and focus more on iteration - Good benefits and perks including weekly free lunch and daily snacks - Best office I've ever worked in - The HQ isn't in Manhattan - Remote friendly, working from home is encouraged - Great and interesting challenges - Working on a marketplace that encourages people to be creative and gives artists a way to live while doing what they enjoy - Good growth and learning opportunities

      Cons

      - Change is hard and some people are definitely a bit salty - Your experience can depend on the team, but things are getting more standardized which is nice - The attrition was tough post-layoffs, but has vastly improved - Sentiment amongst Etsy sellers can be demoralizing, but the company is listening to them and things are getting better

      3.0
      Dec 16, 2017

      Good times and bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture was a huge part of the reason people came and people stayed. There are amazing people who work at Etsy and the community you support is awesome.

      Cons

      Not everyone comes at solving a problem with community first. The company scrambles on understanding if it's a community based company or an ecommerce site. For certain departments, people move up because they are there, not because they are the most qualified. Decisions are made by people who don't understand small business and creatives.

      3.0
      Jan 1, 2024

      Ups and downs, with more downs in the last couple of years

      Senior director engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with, interesting problems to solve, delivering a meaningful product to a select group of star sellers as well as many buyers around the world

      Cons

      A dwindling tolerance at the senior leadership level for challenging authority and an increasing appetite for top down decision making, tons of fraud and trust/safety concerns due to all of the scammer sellers, dissonance between values and actions from leadership, years of poor business decisions by the executive team resulting in a lack of core growth and layoffs (both hidden and public)

      Viewing 58 - 60 of 552 Reviews
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      ReviewsEtsy reviews

      Glassdoor has 739 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.