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      Etsy

      Is this your company?

      Etsy reviews

      4.0

      75% would recommend to a friend

      (552 total reviews)
      avatar

      Josh Silverman

      63% approve of CEO

      58% positive business outlook

      Ratings by category

      4.4

      Work/Life balance

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.8

      Career opportunities

      3.4

      Senior management

      Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      552 reviews
      4.0
      Jun 11, 2023

      Great people, executive pressure increasing

      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It feels like everyone I interact with wants to do the right thing. That goes a long way for me, and I'm wary of the limits of that within a large company. But it feels like people care about what they do, & want to make the socially beneficial things that the company talks up happen. They're continuing to be remote-friendly, which is good when that's in question more. I haven't felt pressured to put in extra hours, instead there's interest in making sure that you're able to use your PTO, volunteer hours, floating holidays, mental health days, etc.

      Cons

      It feels like upper/executive management is increasingly interested in squeezing the business model to make the market happy. It's not enough to keep growth stable when the world is in turmoil, there needs to be more growth than there was before. As a result, it feels like upper management sees DEI, employee wellbeing, social causes, seller wellbeing, company reputation as expenses that they would gladly cut if they stopped penciling out in favor of keeping them around. Executive Q&As have started including "Some of our competitors don't do this at all for their employees, so you should be happy we're only reducing this" type phrasing, which is concerning. There's also pressure for teams to align their work to market fads, to show how the company is keeping up on each new tech buzzword even if it would be harmful to the company's reputation to actually carry out & interest stops as soon as the next hot thing shows up.

      avatar
      Etsy Response
      2y
      Thank you for your feedback, and it’s always encouraging to hear that our employees are as passionate about doing good in the world as we are. We want to assure you that we remain committed to our impact responsibilities, including our DEI and sustainability goals, and to transparency both internally and externally. At Etsy, we believe our business performance and impact strategies are inextricably linked. And if there are areas where you are concerned, we encourage you to reach out to share details with your manager. Thank you for being so enthusiastic about what Etsy stands for.
      2.0
      Nov 26, 2017

      Lost

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supporting a marketplace of craft entrepreneurs in turning their passion, skill, hard work into a viable livelihood

      Cons

      Recent management changes designed to foster growth at the expense of the community.

      4.0
      Nov 9, 2017

      Etsy is on the turn around

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm seeing Etsy's culture change to focus on results, accountability and actionable feedback. We are seeing some of the best business results and delivering features at the fastest pace in the last 2 years. While the old Etsy culture was about being nice and avoiding confrontation, it was slowly killing the business from the inside.

      Cons

      There are still a lot of people here having trouble adjusting to the culture shift, and thus are leaving the company and writing poor reviews on Glassdoor. Unfortunately, we are losing a good amount of domain knowledge with the attrition. However, I'm optimistic we are keeping our best performers and people are willing to work hard to make the company grow.

      Viewing 61 - 63 of 552 Reviews
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      Glassdoor has 740 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.