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      Expedia Group

      Engaged Employer

      Expedia Group Supervisor, Lodging Operations reviews

      3.9

      71% would recommend to a friend

      (211 total reviews)
      avatar

      Ariane Gorin

      91% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.3

      Senior management

      3.0

      Career opportunities

      Supervisor, Lodging Operations employees have rated Expedia Group with 3.9 out of 5 stars, based on 211 company reviews on Glassdoor. This indicates that most Supervisor, Lodging Operations professionals have a good working experience there. Expedia Group is rated in line with the average (within 1 standard deviation) by Supervisor, Lodging Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      211 reviews
      5.0
      Jan 14, 2015

      Expedia = Awesome

      Lodging operations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Working environment super cool and expedia never stop pampering staff -colleague are freaking friendly and doesn't matter which region they are from you will never get meeting a stranger feeling. -Supervisors and team lead are true genuine leader. they know their stuff n staff

      Cons

      Too many system to operate (heard Expedia taking initiative to reduce the number of operating system) Everything else seems right.

      3.0
      Oct 16, 2014

      Supervisor, Lodging Operations

      Supervisor, lodging operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent travel benefits. Some talented agents and management members within the organization.

      Cons

      Culture is not conducive to collaboration. New manager at the time took gossip for gospel which lead to toxic work relationship. Work life balance does not exist as it's a 24/7 contact center.

      3.0
      Aug 27, 2014

      Great company for starters

      Lodging operations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company have one of the best benefits, pretty good training systems and great working environment.

      Cons

      One of the big challenges working at Expedia is that the employees rotation specially at the call Center area are huge. Leadership in that department are very week and low desire for support new hires. Compensation is one of lower considering the size of the company and personal growth incentive in the company are none. You have to manipulate people inside to get moved to better position even if you have a pretty good experience in any department inside over there you still have to manipulate people inside to get promoted.

      Viewing 205 - 207 of 211 Reviews
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      Expedia Group reviewsExpedia Group Supervisor, Lodging Operations reviews

      Glassdoor has 9,091 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.