Expeditors knows how to please all of their customers all the time and most of their employees most of the time
Pros
Expeditors certainly provides great benefits to their employees as well as competitive compensation. The culture at Expeditors, while not for everyone, is well-defined and professional with an emphasis on accountability and customer service. This company truly does go out of its way to make its customers happy and prospective employees that can agree with that approach will do well here. The senior management also seems to have a clear direction of where they want the business to go as well as a strategy for growth. The stability and growth potential of this company is as good as ever.
Cons
Considering this is a company that prides itself on customer service it can sometimes be frustrating as an employee when expectations aren't always clear and even when understood and exceeded don't necessarily translate into career advancement. It's also a bit odd that for a Fortune 500 company we still don't have an HR department. Instead we have an "Employee Relations" department that is on an inaccessible floor at CHQ and is very difficult to get any help from.