Express reviews

3.6

61% would recommend to a friend

(4,404 total reviews)
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Greg Scott

72% approve of CEO

41% positive business outlook

Express has an employee rating of 3.6 out of 5 stars, based on 4,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 24, 2014

Not good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Pay is average. Cafeteria and Starbucks in the building Employee Discount

Cons

Managers are inexperienced and do not look after their team. Its everyone for themselves and a culture of "if you look bad then I look better". Management does not interact with employees on a consistent basis but pretends to know what the issues are and who is causing them Culture: People here are downright rude. Common courtesies like "good morning" or "see you tomorrow" are greeted with cold stares or more often than not, just silence. Gossip is rampant (imagine high school). Passive aggressive emails and meetings are the norm. Company Values look good on paper but are not translated into the culture or the quality of the product. Work Life Balance: Don't expect to take lunch and dont expect to be home in time for dinner.

1.0
Feb 10, 2014

Worst management experience I've had

Recommend
CEO approval
Business Outlook

Pros

I loved the people that worked for me. I had an amazing staff.

Cons

Way too involved just to run a clothing store. Morning routine is an hour of paperwork, charts and boards to fill out, messages to be recorded for employees to listen to- plus going to the bank and cleaning. Not to mention all the other reports and lists and plans managers have to do. Horrible pay for hourly employees AND management team- every one is constantly searching for a better paying job. Low pay = low loyalty I don't care how good of a work ethic you have.

2.0
Jan 19, 2024

Used to be ok. Now a joke

Recommend
CEO approval
Business Outlook

Pros

If you have a good team around you the unlimited PTO isn't actually a scam. I have been able to take time needed. Because my team was awesome and my supervisors were great. DEI is well represented and that's a good thing. Some events do appear performative however.

Cons

Multiple layoffs. Too much focus on on stakeholders. Need a Johnson and Johnson type or business credo where it's customers>employees>environment/country> stakeholders. There is absolute no care given to the employees. Multiple mental health crisis with people I know. Multiple people leaving for the same job or leaving the field just to leave culture. Of the 2 rounds of layoffs and pseudo layoff we have now none of my actual team was laid off. They all left. That should tell you all you need to know about mid level IT. Recently rolled back a policy called flex @ express which allowed you to work from anywhere. Now multiple people were hired purely remote and they don't have to come in. Makes sense right? But then if one person's team is remote they need to be in the office for.... Reasons? Giving x millions to college athletes while having a hiring freeze in place? I love OSU football. Why should a, by all accounts, struggling company be giving NIL deals worth millions instead of giving raises? What about upgrading old obsolete technology? IE 11 has been on its last legs for nearly a decade. Multiple pieces of software that have had upgrades available to leave it behind have been available for nearly 6 years. Yet its ITs job to work against a Microsoft decision to keep antiquated software running. This isn't my first rodeo. I understand sometimes that happens. But the vendor has an upgraded option. Refuse to pay for it, make it someone else's problem down the line. Current CEO gets an incomplete because he just got there but gutting Flex @ express as a sneaky way to get people to leave without saying your laying off more, while indicating to yahoo finance you plan on making additional operation cost cutting is pretty...ahem..crappy. But hey don't have to pay severances or COBRA right?

Viewing 10 - 12 of 4,404 Reviews

Glassdoor has 4,507 Express reviews submitted anonymously by Express employees. Read employee reviews and ratings on Glassdoor to decide if Express is right for you.