Great co workers who are dedicated and care about doing a great job and keeping members happy. The benefits are great and working from home a huge plus!
Cons
Getting upper management to listen to those in the trenches on the front line. We may be in the trenches at the bottom of the food chain but we know our jobs and need to be involved in true focus group sessions in which upper management can truly see how it's done. Anyone can manage a department or company but a smart executive will demonstrate a true desire to listen to those who do the job everyday and will value contributions of those on the front line to improve service to clients and their members. Happy employees will be loyal, work even harder!
Express Scripts Response
11y
We want to thank you for your detailed review and for your contributions to our success.
We especially appreciate you calling out the team camaraderie at Express Scripts and our flexible work schedules and work-at-home programs. Whether you’re working next to your colleagues in our office, or you’re connected virtually, everyone is part of the team and makes a difference in the lives of the patients we care for every day.
We regularly put employees’ ideas and opinions into action through our employee engagement survey and we are currently developing programs that help strengthen and streamline the employee feedback process, as well as fun contests that help generate new ideas.
Leadership happens at all levels at Express Scripts and some of the best ideas we have come from those who work most directly with our patients and clients. Please share your ideas with your leaders and let’s keep delivering on our mission to make prescription drugs more affordable and accessible.