Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Express Scripts

      Acquired by The Cigna Group

      Is this your company?

      Express Scripts Client Support Analyst reviews

      3.0

      69% would recommend to a friend

      (127 total reviews)
      avatar

      Tim Wentworth

      32% approve of CEO

      15% positive business outlook

      Ratings by demographic groups

      Client Support Analyst employees have rated Express Scripts with 3.0 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      127 reviews
      1.0
      Sep 16, 2021

      Dont work here

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a job and helps keep you solvabt

      Cons

      Everything here is a con. They dont care about

      3.0
      Aug 19, 2021

      Avoid at all cost

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good and benefits are ok.

      Cons

      You only get two 15 minute breaks and one 30 minute break. Supervisors have no clue what they are doing. Training is unorganized. No way to accrue additional PTO. No separate PTO and sick time. It is all combined. You can't even step away to utilize the restroom without management sending you a message to get back on the phones. They do not treat you like a human. Just a number. No preparation for the phone calls. Lack of organization. Trash company to work for.

      4.0
      Aug 18, 2021

      Good start

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You receive Instant benefits, time off, pay, and advancement. Interface is easy to understand. Contact training is always there so that you are up to date on changes.

      Cons

      Working with this company there are not may vons the worst thing that I can probably say would be an issue is having sick days outside of PTO

      Viewing 31 - 33 of 127 Reviews
      Related searches: Express Scripts Client Support Analyst jobs | Express Scripts Client Support Analyst salaries | Express Scripts benefits | Express Scripts interviews
      Express Scripts reviewsExpress Scripts Client Support Analyst reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.