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Express Scripts

Acquired by The Cigna Group

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Express Scripts Manager reviews

3.6

80% would recommend to a friend

(36 total reviews)
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Tim Wentworth

87% approve of CEO

70% positive business outlook

Manager employees have rated Express Scripts with 3.6 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Manager professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

36 reviews
1.0
Nov 10, 2014

A highly politicized adversarial culture

Recommend
CEO approval
Business Outlook

Pros

You have to potential to learn a lot. Things move fast so you get to see lots of issues and situations come up. It is an interesting industry so there is a lot to learn from that side as well. I would say the benefits and PTO is acceptable.

Cons

Every team works in silos. Everyone only wants to own their one area and have nothing to do with upstream or downstream processes. There have been so many director level and above firings in the last few years that no one wants to put their neck out. If there is an error, senior management may be looking for a scapegoat instead of trying to attempting to coach and retain talent. It is also an extremely meeting heavy culture, another sign of the bureaucracy. Most people will not pick up the phone and many get so overloaded with emails that the only way to reach them is out 30 minutes on the calendar. Most directors and above that I know have meetings booked solid, often double and triple booked, from 9-5. Compensation is below market, though many higher up in the company have massive paychecks. There is always the pressure to work more. My group is more lax than others but my unwillingness to regularly work more than 50 hours a week will probably be career limiting.

2.0
Jul 3, 2014

Customer service manager

Recommend
CEO approval
Business Outlook

Pros

Good salary. Ok schedules good bonuses.

Cons

Poor communication across organization. Poor executive leadership. No commitment to employees or client strictly about the bottom line.. No true leadership development . The company does not have a good training program for their new hire resulting in huge turnover.

2.0
Feb 18, 2014

Clinical manager

Recommend
CEO approval
Business Outlook

Pros

Flexibility, large company, stability as the lay offs have stopped

Cons

Poor culture and ethics, money driven, poor benefits

Viewing 25 - 27 of 36 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.