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Express Scripts

Acquired by The Cigna Group

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Express Scripts Patient Care Associate reviews

2.7

3% would recommend to a friend

(223 total reviews)
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Tim Wentworth

51% approve of CEO

2% positive business outlook

Patient Care Associate employees have rated Express Scripts with 2.7 out of 5 stars, based on 223 company reviews on Glassdoor. This indicates that most Patient Care Associate professionals have an average working experience there. Express Scripts is rated 21% below average by Patient Care Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

223 reviews
3.0
Mar 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Steady hours, pay for performance, good wages, clean environment, and I liked helping patients understand their benefits and assist them with their pharmaceutical needs. The computer system was well laid out.

Cons

Not allowed to read during extreme down time, even during holidays when you get maybe 8 calls, the coworkers are very touchy, but feel the need to discuss personal issues during breaks and be treated with sugar coated sympathy when asking an opinion. They do overall changes of hours that is based on time there not performance.

3.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Express Scripts offers a strong level of stability. Because it is PBM, the health insurance benefits are inexpensive and provide a lot of coverage. With several locations throughout the US and Canada, if you are looking to relocate, that is always an option and HR is very helpful with that. There are also many opportunities for advancement or to move laterally to another department.

Cons

You don't get a lot of holidays off, and PTO can be pretty difficult to come by. Also, they are very particular about metrics and do not seem concerned with work-life balance. They say they are, but really are not. Also, this company made billions and stands to earn more if the Medco merger is successful, but employees will not receive a bonus and I'm sure any pay increases will be minimal.

Viewing 217 - 219 of 223 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.